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CommVault Services

Design - Build - Manage

• Methodology

  CommVault's Services methodology is a Best Practices-based blueprint for delivering complete solutions that enable customers to achieve MORE with LESS, using Services as a fundamental building block to success.

  • Design

    Customer-optimization services that drive cost and operational efficiences.
     

    Storage Resource Management (SRM) Profile Analysis

    Messaging Services Profile Analysis

    Content Awareness Profile Analysis

    CommVault Data MAP (Management, Access, Protection) Planning

    Site Review and Simpana Upgrade Program

    CommVault Migration Planning

  • Build

    Acceleration services that drive shortest possible Time to Value for Simpana® product implementation and optimization.

    Data Protection Accelerator

    Archive Accelerator

    Replication Accelerator

    Content Search Accelerator

    Database Protection Accelerator

    Disaster Recovery Accelerator

    Content Director Accelerator

    Upgrade Accelerator

    Custom Implementation

    
    

    PartnerAdvantage CommValue™ Program

  • Manage

    Customer-enablement services that re-define Simpana integration and customization capabilities.
     

    Training and Certification

    Support Services

    Technical Reference Library

    Disaster Recovery Planning

    Project Lifecycle Management

    eRecovery

    eDiscovery

    CommVault Residency Services

    Business Critical Support

    Remote Assistance

    ROMS

    Transformation Services

• Professional Services

  • Planning, Analysis & Management

    Storage Resource Management (SRM) Profile Analysis

    Messaging Services Profile Analysis

    Content Awareness Profile Analysis

    CommVault Data MAP Planning

    Site Review and Simpana Upgrade Program

    CommVault Migration Planning

    
    

    Disaster Recovery Planning

    Project Lifecycle Management

    eRecovery

    eDiscovery

    Transformation Services

  • Acceleration & Implementation

    Data Protection

    Archive Accelerator

    Replication Accelerator

    Content Search Accelerator

    Database Protection Accelerator

    Disaster Recovery

    Content Director

    Upgrade

    Custom Implementation

    
    

    PartnerAdvantage CommValue™ Program

• Support Services

  • Resources & Information

    Overview

    Standard Support

    Premium Support

    Business Critical Support

    Residency Services

    Remote Assistance

    Remote Operations Management Service (ROMS)

    Telephone-Based Support

    WebEx-Based Support

    CommVault Product & 3rd Party Vendor Support

  • Self-Service
     

    Overview

    Customer Support Portal: Maintenance Advantage

    Documentation

    Hardware Compatibility Matrix

    NDMP Compatibility Matrix

    Hardware Snapshot Engine Compatibility Matrix

    Product Registration

• Training Services

  • Resources & Information

    Overview

    Training Facilities

    Technical Reference Library

    Certification Program

  • Course Offerings & Registration for...

    United States

    Canada

    EMEA

    Oceania & ASEAN

    China

Services Support Documentation