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|Once you have uninstalled a component, you will no longer be able to perform data protection operations. The protected data, however, is still available on the media for the length of time expressed in the Retention Time defined in the associated Storage Policy Copy. If desired, you can browse the backup data from another active client within the same CommCell or perform data recovery operations from the component to another active client within the same CommCell. You cannot, however, restore the data to the component's original host computer because the necessary software is no longer present.|
|You will have to Reinstall the component software to the original computer in order to perform data recovery operations on such data. If you want to browse backup data from a client computer whose component software has been removed, simply follow the standard browse procedures. (See Browse Data for more information.)|
Once you have uninstalled the component software, the corresponding icon in the CommCell Browser will appear dimmed. While this icon exists, most components can still perform data recovery operations. If you delete this icon, all of the component's data is irretrievably lost.
Removing a component is a two-phase process:
You can uninstall Windows components as you would any other applications by using the Add/Remove Programs utility in the Windows Control Panel.
This section provides information specific to uninstalling components from a Windows computer.
The following table lists all the Windows components and their corresponding title within the Control Panel's Add/Remove Programs utility. Note that all Windows components are dependent on the Windows File System iDataAgent. You cannot uninstall the File System iDataAgent before uninstalling the other components.
|Component||Component Title in Control Panel - Add/Remove Programs|
|1-Touch (Windows)||CommVault Systems 1-Touch|
|Active Directory iDataAgent||CommVault Systems Active Directory iDataAgent|
|Books Online||CommVault Systems QiNetix Books Online|
|CommCell Console||CommVault Systems CommCell Console|
|CommCell Explorer||CommVault Systems CommCell Explorer|
|CommServe||CommVault Systems CommServe|
|ContinuousDataReplicator||CommVault Systems ContinuousDataReplicator|
|DataMigrator for Exchange Mailbox Agent||CommVault Systems DataMigrator Agent for Exchange|
|DataMigrator for Exchange Public Folder Agent||CommVault Systems DataMigrator Agent for Exchange Public Folder|
|DataMigrator for File System Agent||CommVault Systems DataMigrator Agent for File System|
|DataMigrator for NetWare Server Agent||CommVault Systems DataMigrator NetWare Server Agent|
|DataMigrator for Network Storage Agent||CommVault Systems DataMigrator
Network Storage Agent
CommVault Systems DataMigrator Network Storage Client
|DB2 iDataAgent||CommVault Systems DB2 iDataAgent|
|Image Level iDataAgent||CommVault Systems Image Level iDataAgent|
|Image Level ProxyHost iDataAgent||CommVault Systems Image Level ProxyHost iDataAgent|
|Lotus Notes/Domino Server iDataAgents||CommVault Systems Lotus Notes Database
CommVault Systems Lotus Notes Document iDataAgent
|MediaAgent||CommVault Systems MediaAgent|
|Microsoft Exchange Server iDataAgent||CommVault Systems Exchange Mailbox
CommVault Systems Exchange Public Folder iDataAgent
CommVault Systems Exchange Web Folder iDataAgent
CommVault Systems Exchange Database iDataAgent
|Microsoft SharePoint Portal iDataAgent||CommVault Systems SharePoint Database
CommVault Systems SharePoint 2003 Database iDataAgent
CommVault Systems SharePoint Document iDataAgent
CommVault Systems SharePoint 2003 Document iDataAgent
|Microsoft SQL Server iDataAgent||CommVault Systems SQL Server iDataAgent|
|Microsoft Windows File System iDataAgent||CommVault Systems File System iDataAgent|
|NAS NDMP iDataAgents||CommVault Systems NAS iDataAgent|
|NDMP Remote Server||CommVault Systems NDMP Remote Server|
|ONTAP Enabler||CommVault Systems SnapVault ONTAP Enabler|
|Open File Handler||CommVault Systems Open File Handler|
|Oracle iDataAgent||CommVault Systems Oracle Directory iDataAgent|
|OSSV Enabler||CommVault Systems SnapVault Open Systems Enabler|
|ProxyHost iDataAgent||CommVault Systems ProxyHost iDataAgent|
|Recovery Director||CommVault Systems Recovery Director|
|Quick Recovery Agent||CommVault Systems Quick Recovery Agent|
|QSnap||CommVault Systems Qsnap|
|SAP iDataAgents||CommVault Systems SAP for Oracle iDataAgent|
|Serverless Data Manager iDataAgent||CommVault Systems Serverless Data Manager iDataAgent|
|SnapView Enabler||CommVault Systems SnapView Enabler for Quick Recovery|
|SNMP Enabler||CommVault Systems CommServe SNMP Enabler|
|VSS Enabler||CommVault Systems VSS Enabler for Quick Recovery|
You can uninstall NetWare components by inserting the component software CD-ROM for the appropriate Windows platform into the Novell client computer CD-ROM drive, or by mapping the CD-ROM drive running the component software on another computer.
The following NetWare components may be removed using the uninstall procedure:
You can uninstall the Linux NetWare File System iDataAgent as you would any other Unix component. See Uninstalling Unix and Macintosh Components below for more information.
This section provides information specific to uninstalling components from a Unix or Macintosh computer.
You can uninstall Unix components by using the cvpkgrm utility. For more information on this procedure, see Uninstalling a Component from a Unix computer.
|Before uninstalling the QSnap driver on a Unix computer, you must unmount and DeConfigure all QSnap devices. See DeConfigure a CXBF Device in Volume Explorer for more information.|
Since the component software depends upon the Base software, you must uninstall the component software first. When uninstalling a component on a Unix or Macintosh computer, the following sequence must be used:
The following table lists all the Unix components and their corresponding titles within the uninstall program's selection menu:
|Component||Component Title in Uninstall Program's Selection Menu|
|CommCell Console for Java (Macintosh)||CVGxGUI|
|DataMigrator for File System Agent||CVGxFSDM|
|File System iDataAgent (Unix and Macintosh)||CVGxIDA|
|Copy Manager Agent||CVGxCM|
|Image Level iDataAgent||CVGxImgIDA|
|Image Level ProxyHost iDataAgent||CVGxImgProxyIDA|
|Linux NetWare File System iDataAgent||CVGxOES|
|Lotus Notes/Domino Server iDataAgents||CVGxLndbIDA|
WA Drivers (Installed with Solaris MediaAgents)
|NAS NDMP iDataAgents||CVGxNAS|
|NDMP Remote Server Agent||CVGxNRS|
|Recovery Director iDataAgent||CVGxRD|
|Quick Recovery Agent||CVGxQRA|
|SAP for Oracle iDataAgent||CVGxOrSAP|
|SAP for MAXDB iDataAgent||CVGxSAPMAXDB|
|Serverless Data Manager iDataAgent||CVGxSDM|
The following sections describe the steps and considerations for removing other components and drivers from Windows and Unix computers.
The MediaAgent uninstall software performs the following tasks:
If you are unable to uninstall a MediaAgent using the recommended procedure, you can use the Deconfigure feature to release the license and clean up entries from the CommServe database. However, the files and registry entries relating to the MediaAgent will not be removed from its host computer.
When SAN components are installed, additional components may be automatically installed as well. When uninstalling, the following sequence must be used for any components that had been installed:
|Agents associated with Snapshot Volume Units (SVU), such as Quick Recovery Agent, ProxyHost, Image Level ProxyHost, or Serverless Data Manager, cannot be uninstalled until all SVUs are deleted or the associations are removed from the SVU prior to uninstalling the Recovery Director iDataAgent. See Create/Edit/Delete a Snapshot Volume Unit (SVU) for more information.|
ContinuousDataReplicator is uninstalled from at least two computers; the server from which you replicated data (source machine) and the computer to which you replicated data (destination machine.) You may choose to perform additional uninstalls based on the Replication Scenario used in your particular environment.
Prior to uninstalling the software, you can delete the source machine, destination machine, and any replication sets used in your Replication Scenario. Consider the following before deleting these components.
For more information on deleting components, see Delete the Agent.
Recovery Points are not automatically deleted from the database or the Registry when you uninstall the Quick Recovery Agent software.
If you have created Recovery Points and they still exist when you uninstall the Quick Recovery Agent, the Quick Recovery Agent software uninstall will succeed, but you will need to manually remove the Recovery Points from the database by deleting the Quick Recovery Agent icon (and its associated data) from the Browser window. However, the accompanying Snapshots will still remain in the Registry.
To work around this issue, you can:
NAS components are installed automatically with the MediaAgent software. Individual NAS clients must be deconfigured from the MediaAgent computer prior to uninstalling the File System iDataAgent or MediaAgent software.
The following sequence must be used when uninstalling NAS components:
Consider the following when uninstalling NAS components:
The component software allows you to Deconfigure virtual machines completely. It also allows you to Deconfigure individual modules for the virtual machines.
To Deconfigure a virtual machine, the virtual machine must be Deconfigured from all of the physical machines (hosts) on which it has been configured. This means that, within a clustered environment, each virtual machine must be Deconfigured from at least two hosts. To do this, follow the sequence outlined in Components on Unix.
If you choose to manually remove a SAN component (instead of using the Add/Remove Programs utility in the Windows Control Panel or the cvpkgrm utility in Unix), you must also manually remove the QSnap or Open File Handler (OFH) driver(s). Failure to do so will result in a system crash when the computer is rebooted.
The following sections describe steps and considerations for manually removing QSnap/OFH drivers from Windows and Unix computers.
Remove the following after manually removing a dependent Agent, and prior to rebooting the machine:
|WARNING:||Using Registry Editor
incorrectly can cause serious problems that may require a reinstall of the
operating system. Neither Microsoft nor CommVault Systems can guarantee
that problems resulting from the incorrect use of Registry Editor can be
solved. Use Registry Editor at your own risk.
Contact your software provider if you have any questions about these registry keys.
To manually uninstall the Unix QSnap (CXBF) driver:
For information on removing the CVSPT2K driver for the Serverless Data Manager iDataAgent (SDM), see The CVSPT2K Driver for Windows.
When uninstalling software, you may need to remove the following additional components and drivers if any had been installed:
You can remove these components as you would any other application by using either the Add/Remove Programs utility on a Windows computer or the cvpkgrm utility on a Unix computer.
The following links provide procedures for uninstalling a component from a computer in clustered and non-clustered environments:
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