Full support for the CommVault Systems, Inc. Simpana software is provided for the current generally available release and one previous product release.
When a CommVault Systems, Inc. product release has reached End of Lifecycle (EOL), your software provider will issue several notices outlining the effective date of obsolescence. Full or limited support for the product release will be provided from the date of announcement through the date of obsolescence. Visit the CommVault Systems, Inc. Product Support website at http://www.CommVault.com/support for more information on the EOL process.
When a third-party vendor operating system, application, or hardware product has reached EOL, your software provider will publish notification of obsolescence at a pre-determined location. All support for a third-party vendor operating system, application, or hardware product that has reached EOL will expire immediately upon the release of the notification of obsolescence. Please check with your software provider for specific details on how to access EOL notifications for third-party vendor products.
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