Release a License

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Overview

Deconfiguration Sequence

Deconfiguring Clients

Deconfiguring Agents

Deconfiguring Instances

General Considerations

Audit Trail

Reinstalling Deconfigured Components


Overview

If you need to release a license and are unable to uninstall a component from the computer by using the recommended procedures, you can use the Deconfigure feature to clean up these components from the CommServe database. Deconfiguring a component releases the license associated with it, but the files and registry entries relevant to the component are not removed from its host computer. As such, data is still available for data recovery operations. This feature should not be used to briefly suspend use of a client, see Suspend Use of a Client Computer Temporarily for more information.

It is always recommended that you uninstall components and only use the deconfigure option when you are unable to uninstall a component. See Uninstall Components for more information.

Deconfiguration Sequence

Deconfigure operations vary based on the targeted components.

To use the deconfigure option on a Client computer with multiple applications, all the Agents installed on the Client must first be deconfigured. Application-related Agents (Backup and Recovery Agents, Quick Recovery Agents, DataArchiver Agents, ContinuousDataReplicator, Enablers, etc.) must be deconfigured before the File System iDataAgent or SRM Agents can be deconfigured. The File System iDataAgent must then be deconfigured before the Client can be deconfigured.

For this reason, we recommend that you use the following sequence when deconfiguring a Client with multiple applications:

  1. Application-related Agents (Backup and Recovery Agents, Quick Recovery Agents, DataArchiver Agents, ContinuousDataReplicator, Enablers, etc.)

  2. File System iDataAgent/SRM Agents

  3. Client (this option is referred to as Release a License).

For NAS iDataAgents, the sequence shown above does not apply; the NAS Client can be deconfigured without reference to other Agents.

Deconfiguring Clients (Release a License)

Clients are deconfigured using the Release a License option, which is available by right-clicking on the client computer node in the CommCell Browser.

When a client's license is released, the following will occur:

MediaAgents do not use the Release a License option; rather, they must be deleted using the Delete MediaAgent option. If a MediaAgent is deleted using this option, it must be manually reinstalled if it is needed at a later time.

Deconfiguring Agents

When an Agent is deconfigured, the following will occur:


Deconfiguring Instances

When an Instance is deconfigured, the following will occur:


General Considerations

Consider the following before you deconfigure a component:


Audit Trail

Operations performed with this feature are recorded in the Audit Trail. See Audit Trail for more information.


Reinstalling Deconfigured Components

If you wish to reinstall a component that has been deconfigured, you must first uninstall the component software from the computer. See Uninstall Components for more information.

Once the deconfigured component has been uninstalled, you may then reinstall the component software as you would any other component. See Reinstalling Uninstalled Agents for more information.