Extended Support and Deprecated Products and Platforms

Extended Support

In most cases, if a third-party vendor provides extended support for a platform, that platform, as well as any products associated with it, will be considered in Extended Support. Refer to the vendor's website for exact dates until which the software will be available on extended support. While the product or platform may continue to be used on an "as-is" basis, the following caveats will apply:

Also note that, when the extended support expires it is automatically considered as Deprecated.

List of Platforms and Applications on Extended Support

* Installation Package Version column indicates the Simpana software version that must be used to install the software. Prior to installing the software create the bIgnoreCommServeVersion registry key on the client computer.

** Windows 2000 is supported for Windows File System iDataAgent backups only. Deduplication is not supported. MediaAgents and other applications such as Exchange, Microsoft SQL, etc, are also not supported.

Deprecated

If a third-party vendor discontinues support for a platform, that platform, as well as any products associated with it, is considered deprecated. While the product or platform may continue to be used on an "as-is" basis, the following caveats will apply:

List of Deprecated Applications and Platforms

The following applications and platforms are currently considered as deprecated:

Application/PlatformInstallation Package Version
Oracle 9i (9.2) Database (Enterprise or Standard Edition) Simpana 9.0
AIX 5.2 32-bit and 64-bit editionsSimpana 8.0
Apple Macintosh computer with a PowerPC G4 or G5 processor that supports any of the operating systemsSimpana 8.0
BlueArc OS 3.0Simpana 8.0
Celerra 5.4Simpana 8.0
Debian 3.0Simpana 8.0
Debian 4.0Simpana 8.0
EMC Celerra DART OS 5.3Simpana 8.0
FreeBSD 5.xSimpana 8.0
FreeBSD 6.xSimpana 8.0
FreeBSD 7.0Simpana 8.0
FreeBSD 7.1Simpana 8.0
FreeBSD 7.2Simpana 8.0
HDS NAS 3.1Simpana 8.0
Informix 10.x (Informix 10.0 FC 10 is supported on Simpana 9.0)Simpana 8.0
Informix 11.10xSimpana 8.0
Informix 9.20Simpana 8.0
Informix 9.21Simpana 8.0
Informix 9.30Simpana 8.0
Intel Itanium on WindowsSimpana 8.0
Lotus Domino Server Release 7.0.x 32-bitSimpana 9.0
Microsoft Exchange 2000 32-bit Server up to the latest service packSimpana 9.0
Microsoft Exchange 2000 Server up to the latest service packSimpana 9.0
Microsoft Outlook 2000Simpana 8.0
Microsoft SQL Server 2000 Editions up to the latest Service PackSimpana 8.0
Microsoft Windows 2000 ServerSimpana 8.0
NetApp ONTAP version 6.5.5Simpana 8.0
Netware File System iDataAgentSimpana 8.0
Quick Recovery AgentSimpana 8.0
Red Hat Enterprise Linux/CentOS 3.xSimpana 8.0
SGI IRIX64 6.5 with revision 7.4.2 runtime librariesSimpana 8.0
Solaris 9 4/04 64-bitSimpana 9.0
Solaris 9 4/04 32-bitSimpana 9.0
Solaris 8Simpana 9.0
SuSE Linux 9.x Enterprise ServerSimpana 8.0
Sybase ASE 12.5.3 ESD#6 32-bitSimpana 8.0, Simpana 9.0
Sybase ASE 12.5.3 ESD#6 64-bitSimpana 8.0, Simpana 9.0
Sybase ASE 12.5.4 32-bitSimpana 8.0, Simpana 9.0
Sybase ASE 12.5.4 64-bitSimpana 8.0, Simpana 9.0
Tru64 OSF 5.1A and 5.1BSimpana 9.0
Ubuntu 7.10Simpana 8.0

* Installation Package Version column indicates the Simpana software version that must be used to install the software. Prior to installing the software create the bIgnoreCommServeVersion registry key on the client computer.

List of Deprecated Products

The following products are currently considered as deprecated.

Product/Platform Installation Package Version
Exchange Web Folder Simpana 8.0
File Archiver for NetWare Simpana 8.0
Image Level ProxyHost Simpana 8.0
NetWare MediaAgent Simpana 8.0
Recovery Director Simpana 8.0
SRM Exchange Agent Simpana 8.0
SRM NetWare Proxy Agent Simpana 8.0
SRM Oracle Agent Simpana 8.0
SRM SharePoint Agent Simpana 8.0
SRM SQL Agent Simpana 8.0
SRM Virtual Server Agent Simpana 8.0
CommServe on 32-bit versions Simpana 8.0
Content Indexing Engine Use version 10 Search Engine for new deployments.

List of Deprecated Features

The following features are currently considered as deprecated.

Feature Alternatives
SRM File Level Analytics File Level Analytics

File Level Analytics provides granular file level details of files in the backup. The granular details include information like file size, file access time, file modified time, etc.

Online Content Indexing for File System Agent  
Online Content Indexing for Exchange Agent  
Splitting and Merging CommCells CommCell Migration (CCM)

Starting from Service Pack 7B of version 9.0, the CommCell Clone tool is deprecated and no longer available for use.

In cases where an existing CommCell needs to be split, the CommCell Migration can be used as a replacement for the Clone functionality. CommCell Migration allows you to export CommCell objects and import them into another CommCell. If an existing CommCell needs to be split into multiple CommCells, you can export the objects that need to be moved and import them into the new or fresh CommCell.

Using the CommCell clone tool the entire CommCell was copied 100% and given a new CommCell ID. Once the name changes were completed on the Child CommCell, the new child CommCell could be used after disabling and deconfiguring the not needed entities on the exiting CommCell.

Using the CommCell Migration tool, gives you the flexibility to export the items you want to utilize in the child CommCell. You can create a new CommCell and merge in the exported items from the original source CommCell. Once the name change operation is completed, the new objects belong to the Child CommCell.

In both the CommCell Clone and CommCell Migration, the imported Mount Paths are marked as read-only.

Follow the instructions for a CommCell Migration (CCM) operation to migrate the needed objects and create the split CommCell as needed. Keep in mind that CommCell Migration requires the CommCell Migration license on the source and destination CommCells. Make sure that the destination CommCell(s) have adequate licenses for the imported objects.

EDC NetApp  
Desktop Browse for File System Agents  
Desktop Browse for File Archiver Agents  

Installation

You can install the platforms listed in Extended Support or Deprecated sections using the Simpana software version indicated in the above Installation Package Version column. If the indicated Package version is a previous version, perform the following:

Important: Previous Simpana versions may have reached end-of-support. While the product from an unsupported version may continue to be used on an "as-is" basis, the following caveats will apply:

For Windows

Creating the bIgnoreCommServeVersion Key

Create the bIgnoreCommServeVersion registry key on the client computer as followed and then install the Software component:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Navigate to the following directory:

    HKEY_LOCAL_MACHINE\SOFTWARE\

  3. Right click the SOFTWARE and click New -> Key.
  4. Name the key as GalaxyInstallerFlags.
  5. Right click the GalaxyInstallerFlags and select New -> DWORD value, name it as bIgnoreCommServeVersion
  6. Double-click the bIgnoreCommServeVersion key modify the Value data to 1.
  7. Install the Software Component.

For UNIX

Navigate to Software Installation Package or mount path and then run the following command:

./cvpkgadd -allow-newer-commserve

Back to Top