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Requesting an Upgrade

Important: Request an upgrade at least two weeks before your planned upgrade date to resolve issues that may be found by the pre-upgrade checks.

To successfully upgrade your CommCell environment, you must first request an upgrade. During this operation, the system runs pre-upgrade checks on the CommServe database, and then reports any issues that must be fixed prior to the upgrade.

When the CommServe database passes all pre-upgrade checks, an authorization code is applied to the database to approve the upgrade. You cannot upgrade the CommServe without the authorization code.

To get started, select your current Commvault version:

Version 10 (V10)

Version 9 (V9)

Last modified: 7/23/2019 9:09:21 PM