V11 Service Pack 11

Exchange Legacy Agents

The Exchange Mailbox Agent is replacing the legacy Exchange mailbox agents. For information about migrating to the Exchange Mailbox Agent, see Transitioning to the Exchange Mailbox Agent.

Customers who currently use legacy Exchange agents can continue to use them as-is. However, no more enhancements will be added to the legacy agents.

We recommend that you use the Exchange Mailbox Agent, except when you want to use any of the following:


Required agent

PST Archiving

Storage policy copy-based retention

Retention tags

Point-in-time restores

Tape out jobs (achieved using synthetic full backups)

  • OnePass for Exchange Mailbox (Classic)
  • Exchange Mailbox (Classic) Agent

IMAP client access

Case Manager

  • OnePass for Exchange Mailbox (Classic)
  • Exchange Mailbox (Classic) Agent

Last modified: 5/22/2018 2:36:02 PM