Newsletter for New Features in Service Pack 14

Features and enhancements that we want to highlight in this service pack are listed here, with a link to full documentation for the feature.

For your convenience, the Newsletter for New Features in Service Pack 14 is also available in PDF format, New Features in Service Pack 14.

For a comprehensive list of all new features, see New Features.

Note: If you are upgrading from a previous release or service pack, also review the following pages:

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Support for 64-bit Processes on the macOS Mojave Operating System

The Commvault software now supports 64-bit processes on the macOS Mojave operating system.

More Information

macOS Mojave Version 10.14: Considerations

CommCell Management

Setting Up Network Connectivity Between Client Groups Using Predefined Network Topologies in the Command Center

When using the Command Center, you can use predefined topologies to set up network connectivity between client groups. The client groups use the network topology instances to establish connections between each other, either in one direction, or in both directions. The clients in the client groups can be the CommServe computer, MediaAgents, or client computers.

More Information

Media Management

HTML-Based Configuration for Setting Up HyperScale Storage Pools in the Command Center

You can use the new HTML-based configuration to set up HyperScale storage pools in environments with DHCP. This setup method collects all the information that is needed to configure the appliance in advance, and uses the information to set up the nodes.

More Information

Setting up the Commvault HyperScale Appliance

Backup Agents

Restoring Data from a MySQL Standby Server

You can restore the data to the master server and the standby server using the MySQL block-level restore operation or MySQL IntelliSnap restore operation.

You can perform this restore operation only on Linux servers.

Key Features

You can restore the data from a GTID-enabled standby server using the MySQL block-level restore operation or MySQL IntelliSnap restore operation.

Applicable Agents

MySQL Agent

More Information

Restoring Block-Level Volume Backups for PostgreSQL

You can browse and select a volume to restore from a backup copy on a tape or a disk media. You can restore multiple streams so that the restore operation completes faster.

More Information

Restoring Block-Level Volume Backups for PostgreSQL

Apache HBase Database Backup Support

You can perform a backup operation on the HBase database using the Hadoop Agent.

The Commvault software provides a single entry point to back up all databases and tables in HBase.

Key Features

  • Provides full and incremental application-consistent backups
  • Handles TB to PB of data
  • Maintains a copy of data for disaster recovery



More Information

HBase Overview

Alibaba RDS for MySQL and PostgreSQL Support

You can use the Commvault software to perform logical dumps of Alibaba RDS databases so that you can move the data on the disk in the cloud or on-premises to meet your compliance and storage objectives.

More Information

Alibaba RDS

Improvements for SQL Server Solution in the Command Center

Use the new SQL Server solution in the Command Center to back up and restore Microsoft SQL Server databases.

The user experience is more streamlined, because users can search databases, instances, and instant clones across the CommCell environment. More pertinent information about each databasesuch as the recovery model, the size, the oldest backup time, and the latest backup time—is displayed in the solution. And users can select a specific restore scenario (in-place, out-of-place, and restore to disk).


Microsoft SQL Server

More Information

Microsoft SQL Server

Command Center Support for Oracle RAC Databases

You can configure and perform backup operations and restore operations for Oracle RAC databases from the Command Center.

When you add an Oracle RAC database, you associate a server plan with the instance or database. The Commvault software automatically performs the backup operations by using the schedule and backup operation types that are associated with the plan.

More Information

Oracle RAC Databases

Support for Cassandra Commit Log Backup and Restore Operations

You can perform backup operations and restore operations on Cassandra commit logs. You can later use these backups for point-in-time recovery operations.

Setup Requirements

In order to protect the commit logs, you need the following software:

  • Cassandra 3.0 or higher
  • Commvault Service Pack 12 or higher on the Cassandra client

More Information

Cassandra Database


VM-Centric Operations for VMware

The Virtual Server Agent (VSA) for VMware supports VM-centric backup and restore operations using Indexing Version 2.

In Commvault Version 11, Service Pack 14, this support is available for streaming and IntelliSnap backup operations performed using the Virtual Server Agent (VSA) with VMware.

For a new Commvault deployment with Service Pack 14 or more recent service packs, Indexing Version 2 is enabled by default, and new VMware virtualization clients automatically use Indexing Version 2 to support VM-centric operations. 

Key Features

  • VM clients:
    • Automatically create clients, backup sets, and subclients for each virtual machine during discovery. These entities are visible to end users as well as administrators.
    • Associate VM backup sets with the parent backup set.
    • Enable or disable activity (backup, restore, and data aging) for individual VMs.
    • Specify security settings for individual VMs. In the CommCell Browser, end users can see only clients for virtual machines for which they have appropriate ownership and permissions.
    • Delete a VM client to delete the backup history for that VM.
  • Backups:
    • Perform streaming or IntelliSnap backup operations and backup copy operations.
    • A backup operation for a subclient automatically creates child jobs with unique IDs for each VM, and commits VM-specific backup data as each child job finishes.
    • Distribute VM backup jobs across the available VSA proxies and MediaAgents, with a separate stream for each job.
    • Index extents are backed up for each VM. Subclient indexes are archived after all VM backups finish.
    • Changed block tracking (CBT) information is included as part of the index metadata. Cyclic redundancy check (CRC) information is stored as part of the extent header for each extent, and changed extents are backed up.
    • Run synthetic full backup operations for individual VMs.
    • Perform multi-stream synthetic full backup operations based on schedule policy configuration.
    • Perform application-aware backups.
  • Job Control:
    • Perform job control operations for each VM.
    • Set the job priority for each VM.
  • Restores:
    • Browse and restore VMs or files from the client or subclient for an individual VM, or from the backup set for a subclient.
    • Use separate browse requests for each VM disk.
    • Customized options for end-user restore operations.
    • Perform live mount operations and live recovery operations for an individual VM, from streaming backups, IntelliSnap backups, or backup copies.
    • Perform live sync operations for each VM.

      Live sync operations must be configured for a subclient. You cannot configure a live sync schedule for an individual VM.

  • Other operations:
    • Customize retention and data aging for each VM.
    • Identify a subset of VMs for secondary copy operations.
    • Generate reports for specific VMs.

Applicable Agents

Virtual Server Agent for VMware (streaming and IntelliSnap)

More Information

VM-Centric Operations for Virtual Server Agent with VMware

For VMware, Configure Backups with the Cisco HyperFlex Storage Array

You can perform backups with the Cisco HyperFlex storage array. These backups take a hardware snapshot of each virtual machine (VM) designated for protection, instead of taking snapshots of the entire datastore that hosts the VMs.

Applicable Agents

Virtual Server Agent


  • Virtual Server for streaming backups
  • Hardware Snapshot Enabler for IntelliSnap

More Information

Configuring Backups with the Cisco HyperFlex Storage Array

Live Sync I/O (Block-Level Replication)

Block-level replication synchronizes block devices or virtual machine disks by continuously streaming updates from source to destination VMs. Each source VM and the resulting destination VM is a replication pair. 

Live Sync I/O is available for the Virtual Server Agent with VMware streaming backup operations, using the CommCell Console or the Command Center. 

Key Features

Block-level replication provides the following benefits:

  • Eliminates the need to take and clean up snapshots frequently on the source VM, reducing the I/O impact on the production system. 
  • Enables more frequent and granular updates and synchronization between source and destination VMs, making it possible to meet reduced recovery time objectives (RTOs) and recovery point objectives (RPOs) for virtual machines.
  • Provides a dynamically pruned history of recovery points without running backups or relying on synthetic full backups to consolidate incremental updates for different points in time.

After you configure block-level replication, backup and replication begins automatically. The backup of the source VM provides the initial image for the creation of the destination VM. Replication is automatically enabled to capture subsequent updates to the source VM. 

Applicable Agents

Virtual Server Agent for VMware

More Information

Live Sync I/O (Block-Level Replication) for VMware

Snapshot Management

IntelliSnap Support for Cisco HyperFlex Storage Arrays

You can now use IntelliSnap with Cisco HyperFlex arrays.

Applicable Agents



You do not need to install any license.

More Information

Microsoft Azure Snapshot Engine Support for SAP Oracle and SAP HANA

You can back up and restore SAP Oracle and SAP HANA databases using Azure Cloud Native snapshots with Commvault.

You can perform the following IntelliSnap operations:

  • IntelliSnap backup operations with all supported device types and data types
  • IntelliSnap restore operations and revert operations
  • Offline backup copy operations with and without a proxy server
  • Database copy restore operations with a bare-metal setup from one Azure VM to a new Azure VM
  • Third-party command line backup operations and restore operations

More Information

IntelliSnap Operations with Microsoft Azure Snap


Dashboards in the Command Center

Dashboards in the Command Center display a preview of the most critical information gathered from all of the entities in your organization, such as VMs, laptops, and users.

You can use dashboards to monitor CommCell health and performance from a high level. The tiles display information such as backup success, storage usage, and whether data recovery objectives are met. Many tiles on the dashboard open more detailed reports that you can use to analyze statistics and solve potential issues.

Dashboards are targeted to specific types of Commvault users, such as CommCell Administrators, Managed Service Provider (MSP) Administrators, Tenant Administrators,  MSP users, and Commvault HyperScale Appliance users.

More Information

CommVault Appliance

New Commvault HyperScale Appliance HS 3300 Now Available

The Commvault HyperScale Appliance model, HS 3300, is now available in the Command Center, with a faster Processor and increased Memory and HDD.

More Information

Commvault HyperScale Appliance Models


Governance Apps Data Source Support

You can add additional types of data sources to your project. Add a data source to a project to start detecting personally identifiable information (PII). The following data sources are supported:

  • Databases: Microsoft SQL Server and Oracle
  • Exchange
  • Gmail
  • Google Drive
  • OneDrive
  • SharePoint

More Information

For more information, see Data Sources.

Disaster Recovery

New CommServe Recovery Using High Availability CommServe Host

A completely redesigned CommServe Recovery Using High Availability CommServe Host is available, which you can use to quickly fail over to a standby CommServe host if a disaster occurs.

Key Features

  • Quick and easy installation of the software needed for setting up the High Availability CommServe Host feature on both the active and passive nodes.
  • The Microsoft SQL Agent is automatically installed and set up with all the configurations that are needed to perform the LiveSync operation that is used to replicate the critical databases and keep them in-sync.
  • You can use the feature out-of-the-box without any special configuration or modification.
  • You can easily customize the basic setup using either the CommCell Console or the Admin Console.
  • One-click failover initiation and monitoring using the Commvault Process Manager.
  • Support for Alert framework.
  • By default, because all clients communicate with the CommServe server using a proxy, the failover module does not rely on DNS or other network related services.

More Information


For more information, see CommServe Recovery Using High Availability CommServe Host

Last modified: 10/30/2019 6:45:56 PM