FAQs for Archiving

Will my system files get archived if I back up my root volume?

No, backing up your root volume will not archive the system files. During backup of your entire client machine, system files are automatically excluded.

Can I backup and archive files with path length greater than 1024 bytes?

Files with path length greater than 1024 bytes can only be backed up; archiving is not supported.

Why am I not able to archive 0 KB files?

Files that are smaller than the file-system block size do not get archived when you select the Replace the File with a Stub option on the Disk Cleanup tab from the subclient properties. However, when you select the Delete the file option, the files that are smaller than the file-system block size, including the 0 KB files, are deleted from the disk if the files match the disk cleanup rules specified and have been backed up.

Can I stub files pointed by symbolic links by specifying them as subclient content?

No. When a symbolic link pointing to a file is specified as subclient content, the file itself is not stubbed.

Which options are not supported with the Use native snapshot to preserve file access time option?

The following options and functions are not supported when you select the Usenativesnapshottopreservefile accesstime option:

  • Subclient Properties > Content tab

    Expand symbolic links of subclient content

  • Archiving for the default subclient.
  • NFS archiving.
  • If global wildcards are specified in subclient content, wildcards will not be applied for nested mount points.

    For example, /mnt1/**/*.doc will back up *.doc files on /mnt1, and *.doc files on a nested mount point, /mt1/mnt2, will not be backed up.

  • Optimized Scan if the Optimized Scan database is located on a different mount point other than the source volume.

How can I recall stubs if encryption via pass-phrase is enabled at the client level?

If encryption via pass-phrase is enabled at the client level, follow the steps given below prior to running a stub recall:

  1. From the CommCell Console, right-click the <Client> and click Properties.
  2. Click Advanced and then click the Encryption tab.
  3. Click Export to export the pass-phrase to the client.
  4. Enter the pass-phrase and click Export.
  5. Click OK.

Is Distributed File System Replication (DFSR) service compatible with stub recall?

Distributed File System Replication (DFSR) is not compatible with stub recalls. This is due to a Microsoft known issue.

For more information, see Microsoft article DFSR Reparse Point Support.

Contact Microsoft if you still experience issues related to archiving or stub recall.

Last modified: 8/23/2019 2:46:32 PM