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Changing the Network Protocol Used for Downloading Software from the CommCell Console

By default, when you download the Commvault software by using the CommCell Console, the software is downloaded from the Commvault FTP site to the CommServe cache directory. By default, the download operation uses the HTTPS protocol to retrieve the software.

Note: HTTPS is the default protocol for those who installed the CommServe software on or after Version 11 Service Pack 5. If your CommServe computer was upgraded from a previous Commvault version, then the FTP protocol is your default network protocol.

Based on your organization's network requirements, you can configure download operations to use any of the following network protocols:

  • HTTPS and HTTP: Use the HTTPS or HTTP protocols to enforce secure communications.

    When you use HTTPS or HTTP, the software is downloaded from the following software repositories: downloadcenter.commvault.com and cloud.commvault.com.

  • FTP: If you have clients from previous Commvault versions, you must use the FTP protocol to obtain the necessary updates for your older clients. The HTTP and HTTPS protocols do not support the download of older updates.

    When you use FTP, the software is downloaded from the following software repository: autoupdate.commvault.com.

    Note: If you use FTP, you may need to configure your network to open two ports for FTP and HTTPS.

Last modified: 2/4/2019 4:54:25 PM