Additional Operations


See End-of-Life, Deprecated and Extended Support - Products for information about deprecated products.

If you want to continue to use the Exchange Mailbox Archiver Agent for archiving and recovery operations, you cannot upgrade the client.

Audit Trail

The Audit Trail feature allows you to track the operations of users who have access to the CommCell. This capability is useful if a detrimental operation was performed in the CommCell and the source of that operation needs to be determined.

Audit Trail tracks operations according to four severity levels:

  • Critical: This level records operations that will result in imminent loss of data.
  • High: This level records operations that may result in loss of data.
  • Medium: This level records changes to the general configuration of one or more entities. Such changes may produce unintended results when operations are performed.
  • Low: This level records changes to status, addition of entities, and other operations that have minimal impact on existing CommCell functions.

To set Audit Trail retention periods:

  1. From the Home tab in the CommCell Console, click Control Panel and then, from the Monitoring options, click Audit Trail.
  2. From the Audit Trail dialog box, select the desired retention time (in days) for each severity level.
  3. Click OK.

For details, see Audit Trail.

Auxiliary Copy

An auxiliary copy operation allows you to create secondary copies of data associated with data protection operations, independent of the original copy.

  1. Expand the Policies node, right-click storage policy for which you want to perform an auxiliary copy, click All Tasks,and then click Run Auxiliary Copy.
  2. If you are starting the auxiliary copy operation from the CommServe level, select the storage policy for which you wish to perform the auxiliary copy.

    If you are starting the auxiliary copy operation from the Storage Policy level, the Storage Policy field is already populated with the name of the Storage Policy you selected.

  3. If the source copy is configured with a shared library, select the Source MediaAgent for the auxiliary copy.
  4. Click OK to start the auxiliary copy operation. A progress bar displays the progress of the operation.

For details, see Auxiliary Copy.

Deleting Archive Data

Data that has been archived can be permanently deleted so that it is no longer available for browsing and recovery. Data that has been deleted cannot be restored.

For information, see Delete Backup and Archive Data.

Online Help Links

Use the following links to view the online help for the corresponding tabs in the CommCell Console:



Online Help Links

Sub Links



Exchange Mailbox Archiver Properties (General)

Exchange MailboxArchiverProperties (Version)

Exchange MailboxArchiverProperties (Security)

Exchange MailboxArchiverProperties (Activity Control)

Exchange MailboxArchiverProperties (AD Server)

Exchange MailboxArchiverProperties (Storage Device)

Change User Account


Archive Set

Archive Set Properties of: <Archive Set> (General)

Archive Set Properties of: <Archive Set> (Auto Discover)

Archive Set Properties of: <Archive Set> (Security)




Subclient Properties of: <Subclient Name> (General)

Subclient Properties of: <Subclient Name> (Content)

Subclient Properties of: <Subclient Name> (Filters)

Subclient Properties of: <Subclient Name> (Pre-process and Post-process)

Subclient Properties of: <Subclient Name> (Storage Device)

Subclient Properties of: <Subclient Name> (Auto-discovery)

Subclient Properties of: <Subclient Name> (Activity Control)

Subclient Properties of: <Subclient Name> (Encryption)

Subclient Properties of: <Subclient Name> (Security)

Add/Modify Mailbox

User Account (Pre/Post)

Data Paths for <Storage Policy Name>

Configure AD User Group for Auto-discovery

Authenticate Active Directory Domain Controller

Change Mailbox Stores for Auto-discovery


Recover Options

Recover Options for All Selected Items (General)

Recover Options for All Selected Items (Job Initiation)

Save As Script



Advanced Recover Options

Advanced Recover Options (General)

Advanced Recover Options (Startup)

Advanced Recover Options (Copy Precedence)

Advanced Recover Options (Data Path)

Advanced Recover Options (Selected Path/Filters)

Advanced Recover Options (Alert)

Alert Wizard

Operating System and Application Upgrades

Operating system upgrades are only supported when upgrading from one version of an OS to a different version of the same OS (for example, Win2003 to Win2008). The two methods of upgrading are:

  • Seamless Upgrade - This involves uninstalling the agent software, upgrading the operating system, and then re-installing the Agent software.
  • Full OS Replacement - This involves performing a clean install of a new version of the OS, re-installing any application software, then re-installing the CommServe, MediaAgent, and/or Agent software.

For Full OS Replacement, the client computer must be configured to have the CommServe, MediaAgent, and/or Client software re-installed to the same location, the same Fully Qualified Domain Name or short domain name, the same partitions, disk drive format (FAT, NTFS, and so on), and IP configuration as previously.

Caution: If it is necessary to remove Agent software to facilitate an operating system or application upgrade, do not delete the icon for the Agent from the CommCell Console, or all associated backed up data will be lost.

Use the following strategy to upgrade the operating system software:

  • Identify the computers you want to upgrade and the CommCell components installed on each of these computers.
  • Choose the type of upgrade procedure you want to use on each computer: seamless or full replacement.
  • CommServe, MediaAgent, and Client computers can be upgraded in any order.

For details, see Operating System and Application Upgrades.

Operation Window

By default, all operations in the CommCell can run for 24 hours. To prevent certain operations from running during certain periods of the day, you can define operation rules so that these operations are disabled during those times.

When operation rules are configured, operations that are started within the time window specified will go to a queued (as opposed to pending) state. Once the time window specified in the operation rule has elapsed, these queued or running operations will resume automatically.

  1. In the CommCell Browser, right-click the appropriate entity, click All Tasks, and then click Operation Window.
  2. Click Add.
  3. From the Operation Window dialog box:
    • Enter the name of the rule in the Name field.
    • Select either an administration, data protection (either full or non-full), and/or a data recovery operation from the Operations pane.
  4. Click OK.

For details, see Operation Window.

Schedule Policy

An agent specific data protection schedule policy can be used as a scheduling template for data protection operations for all Exchange archiver agents in a CommCell.

This type of data protection policy is useful when there are many clients or subclients within the CommCell that require same schedules for specific data protection operations. Additionally this policy provides the ability to define advanced data protection options specific for all Exchange archiver agents.

  1. From the CommCell Browser, navigate to Policies.
  2. Right-click Schedule Policies and click New Schedule Policy.
  3. Type a name for the schedule policy in the Name box.
  4. From the Agent Type list, expand Exchange Mail | Archived Mail, and then select the check box beside the name of the appropriate agent.
  5. Type an appropriate description in the Description box.
  6. Click Add.
  7. Type a name in the Schedule Name box and select the appropriate scheduling options.
  8. Click the Backup Options tab and select the type of backup and other options that apply to your environment.

    Optionally, you can click Advanced to define advanced archive options.

  9. Click OK.
  10. Click the Associations tab.
  11. Select the client computer or client groups that you want to associate with the schedule policy. You can also associate the schedule policy to a specific agent, archive set or subclient of a client computer by expanding the client node.
  12. Click OK.

Storage Policy

A Storage policy defines the data lifecycle management rules for protected data. Storage policies map data from its original location to a physical storage media and determine its retention period.

  1. From the CommCell Browser, navigate to Policies.
  2. Right-click Storage Policies, and then click New Storage Policy.
  3. Click Next.
  4. Select Data Protection and Archiving to create a regular storage policy or CommServe Disaster Recovery Backup to backup the CommServe database and click Next.
  5. In the Storage Policy Name box, specify the name of the storage policy, and then click Next.
  6. From the Library list, select a library for the primary copy, and then click
  7. From the MediaAgent list, select the MediaAgent, and then click Next.
  8. Enter number of data streams and set the retention period for the policy, and then click Next.
  9. Click Next.
  10. From the MediaAgent Name list, select the MediaAgent.
  11. In the Location box, type or click Browse to your designated deduplication database location, and then click Next.
  12. Confirm your selections, and then click Finish.

For details, see Storage Policy.

Last modified: 4/13/2018 8:54:24 PM