The Profile Dashboard provides direct interaction between customers and Technical Account Managers (TAMs) to troubleshoot problems and improve customer satisfaction. TAMs can use the Profile Dashboard to help manage CommCell environments for their customers. Customers can use Profile Dashboard to view Service Level Agreement (SLA), create tasks for Commvault employees, and record their satisfaction.
This dashboard is available only on the Cloud Services Website.
Last modified: 5/25/2018 3:41:17 PM