Adding Customer Feedback on Profile Dashboard
Use the Customer Feedback feature to report your satisfaction with Commvault on a particular day or due to a particular event. Customer Satisfaction information is logged over the course of a year and used to improve customer relations.
- Log on to the Cloud Services Website, and then go to CommCell Dashboard > Companies > Company Name > Profile.
The Profile Dashboard appears.
- Next to Customer Satisfaction, click Add Customer Satisfaction.
The Customer Satisfaction dialog box is displayed.
- Next to Customer Satisfaction, move the slider to the right to increase the value of satisfaction, or move the slider to the left to decrease the value of satisfaction.
- In the Notes box, type details related to your feedback.
- Click Submit.
Last modified: 7/5/2018 8:06:58 PM