Accessing EngWeb from Profile Dashboard
Technical Account Managers (TAMs) can access our internal issue-tracking system from Profile Dashboard. You can see only the Customer Modification Requests (CMRs) or Ticket Requests (TRs) that your user account is associated with.
- Log on to the Cloud Services Website, and then go to CommCell Dashboard > Companies > Company Name > Profile.
The Profile Dashboard appears.
- At the top of the page, click More:
- To view your CMRs, click CMRs.
- To view your TRs, click TR Escalations.
EngWeb is displayed in a new tab.
Last modified: 7/5/2018 8:08:24 PM