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CommServe Hardware Refresh: Setting Up the CommServe Database in the New Hardware

You can set up the database on the new hardware by using one of the following methods, depending on your needs:

  • Hardware using a floating CommServe name or hardware uses the same IP and Host Name for the CommServe host: Submit the database during the CommServe installation

    This method requires that you provide the database dump during the CommServe installation.

    Use this method if the new hardware uses the same IP and host name of the old CommServe computer. This method is the simplest way to set up the CommServe database in the new hardware.

  • Hardware uses a different IP and Host Name for the CommServe host: Install the CommServe software, and then restore the database

    This method requires that you install the CommServe software, and then restore the database by using the CommServe Recovery Assistant tool.

    Use this method if the new hardware uses a different IP or host name than the old CommServe computer. Remember that the CommServe client name must be the same as the old CommServe client.

  • Cluster Environment: If you moved the CommServe database from a cluster to another cluster, see CommServe Hardware Refresh: Configuring a Cluster Environment for instructions.

If none of the methods work for your environment, contact Customer Support for assistance.

Before You Begin

You must perform the steps described in Preparing the Old CommServe Computer for Shutdown.

Remember: If the IP address of the new CommServe computer is different from the old CommServe computer, obtain a new CommServe license configured with the new IP address from your software provider. However, if in the old CommServe license, the IP address was set to dynamic, then you do not require a new CommServe license. You can reuse the old CommServe license in the new CommServe computer.

Procedure

Choose the method that better accommodates your requirements.

Preferred Method: Submit the Database During the CommServe Installation

Alternative Method: Install the CommServe Software, and then Restore the Database

What to Do Next

Post-Migration Operations

Note:  During CommServe installation, if you moved the CommServe database to or from a cluster environment, make sure to perform the Configure Cluster Environment steps in the Post-Migration Operations page.

Last modified: 9/23/2019 7:43:43 PM