Adding a License in the CommCell Console

After you purchase a license, you can add the license file to the CommCell environment in the CommCell Console.

You might need to add a new license for any of the following reasons:

  • When the evaluation version of the CommServe license is about to expire. You should either obtain a permanent license, or obtain a new evaluation license to extend the expiration date of the CommServe.

    Note: The evaluation license is valid for 60 days. If the license expires, existing jobs in your CommCell environment fail.

  • When the evaluation license for a product or feature in the CommCell is about to expire.
  • When you want to change the OEM of your CommCell. You need to obtain a new CommServe license with the new OEM details, as well as software discs (including the latest Service Packs) for the desired OEM.


  1. From the CommCell Console ribbon, on the Home tab, click Licensing and Registration.
  2. In the Licensing and Registration dialog box, click the Apply License tab.
  3. In the License File box, specify the location of the license file. You can also click Browse to locate the license file.
  4. If the license file resides in a network share, select Use Network Share, and then click Change to specify a user account with sufficient privileges to access the network share.
  5. Click Apply.

Last modified: 12/6/2019 7:37:37 PM