Configuring the CommServe Computer for Client Connections Through the Port-Forwarding Gateway

After the clients are configured to connect to the CommServe computer during the installation, you must configure the CommServe computer to recognize the client connections through the port-forwarding gateway. This configuration is necessary to enable backup and restore operations on the clients.

During the network configuration, you will set incoming connections from the client as Restricted.

Before You Begin


  1. From the CommCell Browser, right-click the CommServe computer, and then click Properties.
  2. On the Network Route Configuration tab, click the Incoming Connections tab, and then click Add.
  3. In From, select the client you just installed outside the gateway.
  4. In State, select RESTRICTED, since the connection is restricted to coming through a gateway (see Configuring Third-Party Connections), and then click OK.
  5. If you want to enable encryption and authentication for tunnel connections, click the Options tab and select the Force SSL authentication in incoming tunnel connections check box.

    The CommServe, MediaAgent, and client communications will occur in accordance with the HTTPS standard.

  6. Click OK.
  7. From the CommCell Browser, right-click the CommServe computer and click All Tasks > Push Network Configuration.
  8. Read the warning, and then click Continue to acknowledge it and continue.
  9. Read the confirmation, and then click OK.
  10. Verify that your network configuration pushed successfully by checking the Event Viewer window.

What to Do Next

Configuring the MediaAgents

Last modified: 10/4/2018 3:14:56 PM