Disconnecting Idle GUI Connections

To improve the performance of the CommServe, use the option that disconnects idle GUI connections. When idle GUI connections are disconnected, other GUIs can connect without exceeding the established parameter.


  1. From the CommCell Console ribbon, on the Home tab, click Control Panel.
  2. Under CommCell, click the System icon.
  3. On the General tab, select the Allow GUI connections to timeout check box.
  4. Enter a timeout value in the GUI Timeout in minutes box.

    The recommended value is 30 minutes, however the default value is set to 180 minutes.

    Tip: Enter a reasonable timeout value to programmatically terminate idle connections. The lower the disconnect threshold value, the sooner the idle GUIs will be disconnected, allowing active GUI sessions to connect to the CommServe.

  5. Click OK.

Last modified: 9/5/2018 7:47:47 PM