Listing Stubs Prior to a Recall

Before you run a recall operation using the MassRecall utility, you can list the stubs that exist in a folder or in an entire mailbox.


  1. Create an argument file, for example input.txt.
  2. Specify the following parameters in the argument file, and then save the file to the local computer.



    • user1@email.com is the SMTP address.
    • inbox\folder1 is the folder for which you want to list the existing stubs. If this parameter is left blank, then all of stubs in the entire mailbox are listed.
  3. Run the MassRecall utility from the same location where the agent is located.
    1. In Windows, on the taskbar, click Start, and then type cmd in the Search box.

      The Command Prompt window appears.

    2. Navigate to the folder where the agent is located.
    3. To list the existing stubs in the mailbox folder, run the following command.

      CvRecallMailbox.exe outlook1 -f C:\input.txt ExchangeServer1 ActiveDirectory1 targetserver targetevmgrcport [-archmb] [-ReportingMode] [-o C:\output.txt]


      • outlook1 specifies the name of the Outlook profile set for the Archiver administrator account.
      • C:\input.txt specifies the argument file with the saved path.
      • ExchangeServer1 specifies the name of the Exchange server.
      • ActiveDirectory1 specifies the name of the Active Directory server.
      • targetserver is the server where the agent is located.
      • targetevmgrcport is the port number where the ClMgrS is running on the target server. This applies to upgraded clients or clients from previous Commvault versions.
      • archmb provides the option to recall the stubs from the Archive mailbox only.
      • C:\output.txt specifies the new text file that will be created.
      • - o C:\output.txt is optional. The output appears in the Command Prompt window if this parameter is left blank.

    The new output.txt file contains the name of the mailbox folder, the number of stubs, and the size (in bytes) of the original messages that can be recalled in the mailbox folder.

Last modified: 5/17/2018 8:50:44 PM