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Installations - Frequently Asked Questions

Can I install an older Commvault version on a Windows or UNIX client computer?

Yes. You can install up to the last two previous Commvault versions. For more information, see Installing Clients with Deprecated Operating Systems or Applications.

Commvault Version 8 can be installed on selected UNIX operating systems and only provides backup and restore functionalities. For more information, see Installing Version 8 UNIX Clients on a Version 11 CommCell Environment.

What are the installation scenarios in which the installer may prompt for a reboot?

Third-party applications are installed for some Commvault packages.

The following table displays the third-party applications that might require a reboot for a specific Commvault package.

Packages

Third-Party Applications That Might Require a Reboot

Description

CommServe

  • Microsoft SQL Server
  • Microsoft .NET Framework 3.5

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

CommCell Console

Microsoft .NET Framework 4.0

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Compliance Search

Microsoft .NET Framework 3.5

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Metrics Reporting

Microsoft SQL Server

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Web Server

  • Microsoft ASP.NET
  • AJAX Extensions Package
  • Microsoft .NET Framework 3.5
  • Microsoft SQL Server

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Web Console

Microsoft .NET 4.0

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Workflow Engine

  • Microsoft .NET 3.5
  • Microsoft SQL Server

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Active Directory Agent

Active Directory Light Weight Directory Services

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Exchange Offline Mining Tool

Microsoft .NET Framework 3.5

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

SQLServer Agent

  • Microsoft SQL 2005 Native Client package
  • MSXML package
  • SQL XMO Package

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

Windows File System Agent

Microsoft .NET Framework 4.0

The installation program prompts for a reboot during the installation.

Reboot your computer so that the changes can take effect, and then resume the installation.

The installation program might also prompt for a reboot in the following scenarios:

Scenarios which may lead to a computer reboot

Description

If you choose to disable Firewall profiles during installation.

While performing the installation, if you select the Yes, disable Windows Firewall for all profiles option in the Firewall Configuration screen, then your computer will prompt for a reboot.

This applies to all Commvault packages.

If there are any pending Commvault  related files that need to be renamed.

This might happen during the installation of any of the Commvault package.

When the Msiexec.exe utility prompts for a reboot to install MSI packages.

This might happen during the installation of any of the Commvault package.

When a new path is added to the Environment variable.

This might happen during the installation of the following agents:

  • DB2
  • Oracle
  • SAP for Oracle
  • Sybase

When the installer runs in the Upgrade Mode.

The following packages might require a reboot during the upgrade:

  • File Share Archiver Client
  • Driver for File Archiver
  • Driver for Continuous Data Replicator

When the Virtual Disk Development Kit requires an upgrade.

This might happen during the installation of the Virtual Server Agent.

During the installation of IntelliSnap agents.

 

During installation of a service pack.

The following might be required:

  • Restart of the Hyper-V node to use the latest CVCBT driver version included with the service pack.

Last modified: 8/13/2019 2:44:57 PM