Creating Recovery Points for Exchange Database IntelliSnap Backups

Applies to: IntelliSnap (Exchange 2010 or later)

This method is supported for following environments:

  • Database Availability Group (DAG)
  • Stand-alone
  • Application-aware

Before you can recover messages from an Exchange database IntelliSnap backup, you create recovery points from which you can recover individual messages.

Creating a recovery point initiates a job type called Create Recovery Point. After you create the job, you have the option to monitor the status of the job from a list of recovery points. The recovery point job has two has two states: In Progress and Ready.

  • When the job state is In Progress, the snapshot is mounted, and the logs are replayed.
  • When the state is Ready, you can recover messages.

Each recovery point has an expiration date. By default, the recovery point expires after one day (24 hours). If you keep a recovery point for an extended amount of time, make sure that you have enough hardware resources or disk space to maintain that recovery point.

Before You Begin

Make sure that you have performed all the tasks that are required to configure message-level recovery.


  1. From the CommCell Console, expand Client Computers > client > Exchange Database.
  2. Right-click subclient, and then click All Tasks > Browse and Restore.

    The Browse and Restore Options dialog box appears.

  3. Click View Content.
  4. In the left pane of the Client Browse window, select a database, and then click Recover Messages.

    The Configure Message Recovery dialog box appears.

  5. From the Select a MediaAgent list, select the MediaAgent that is used to perform the recovery operation.
  6. In the For snap backups, dismount the image after n days box, enter the number of days after which the recovery point expires.

    Tip: You can change the expiration date from the Recovery Points dialog box after the recovery point is created and in a Ready state.

  7. Click OK.

    A message appears that displays the job ID number.

  8. Do either of the following:
    • Click List Recovery Points to open the Recovery Points dialog box.
    • Click OK to close the message.

What to Do Next

Open the Recovery Points dialog box, to do any of the following:

  • View the job status of the active recovery points.
  • Open the Browse window and recover messages.
  • Change the expiration date of a recovery point.
  • Delete a recovery point.

Last modified: 5/21/2018 9:57:17 PM