Disabling Two-Factor Authentication (Administrator)

Two-Factor Authentication can be disabled.

Before You Begin

Plan for a restart of the Commvault services.


  1. Go to the level where Enable two factor authentication is enabled.

    For information about the levels where Two-Factor Authentication is available, see Enable Two-Factor Authentication.

  2. Disable Two-Factor Authentication using one of the following methods:
    • Clear the Enable two factor authentication check box.
    • Move the Enable two factor authentication toggle key to the left.
  3. Restart the Commvault services using the following steps:
    1. On the CommServe computer, click the Start button on the Windows task bar and then click All Programs.
    2. Navigate to Commvault and click Process Manager.
    3. In the Process Manager dialog box, right-click the All Services node and then click Restart.

Last modified: 1/6/2020 8:41:27 AM