CommServe Disaster Recovery Tool - How To

Topics | How To


Restore a Disaster Recovery Backup

Change the Name of the CommServe Computer

Activate a CommServe License

Perform Post-Recovery Operations


Restore a Disaster Recovery Backup


Before You Begin

To restore a Disaster Recovery Backup:

1.

From the Windows Explorer, navigate to the <software installation path>\base folder and double-click CommserveDisasterRecoveryGUI.exe.

NOTE

If you run the restore on a CommServe machine with other platforms installed, e.g., MediaAgent, iDataAgents, you will be prompted with an error message. You must run the Disaster Recovery Backup Restore on a CommServe-only machine.

2.

From the SQL Restore tab, in the Restore file box, type or browse and select the name of the Disaster Recovery Backup file. If necessary, enter another name for the database to be restored as in the Restore as DB box.

Optional

To have an e-mail sent to a user indicating that the restore operation has completed, the mail server must be configured in this dialog box.

Specify a valid Mail Server to be used for e-mail messages.

Select the port number in the Port field. The default Mail Server port number is 25.

Specify a valid e-mail address in the Sender field. This e-mail address will be displayed in the mail generated from the software.

Specify a valid e-mail address in the Recipients field. This e-mail address is that of the recipient that will receive an e-mail message indicating that the restore operation has completed.

NOTE

The CommServ Database can be restored with a different name for viewing purposes only. Functionality of the database requires it to be restored with the same name.

Click OK.

 

3.

If necessary, change the target location of the files from the  Restore DR DB file as dialog box.
  • To change the target click a row in the Physical File Name column and type the new location and then click Find and Replace.

Click OK.

4.

Click Yes to continue.

5.

Click Yes to continue. The CommserveDisasterRecoveryGUI dialog box will display the restore event information logged in the bottom windowpane.

NOTE

To exit the tool, click the Cancel button.

6.

Open the Service Control Manager on the CommServe computer and start the services.

Change the Name of the CommServe Computer


The following procedure can be used to change the name of the CommServe computer.

To Change the Name of the CommServe Computer

1.

From the Windows Explorer, navigate to the <software installation path>\base folder and double-click CommserveDisasterRecoveryGUI.exe.

Click the Name/License Change tab and select the CommServe Name Change option. The system automatically displays the old and new names of the computer, as shown in the sample image.

Click OK to change the name of the CommServe computer.

NOTE

After changing the name of the CommServe computer, the Post Recovery tab will be displayed.  Be sure to Perform Post-Recovery Operations.

2.

Open the Service Control Manager on the CommServe computer and start the services.

Activate a CommServe License


The following procedure can be used to activate the CommServe license.

To Activate a CommServe License

1.

From the Windows Explorer, navigate to the <software installation path>\base folder and double-click CommserveDisasterRecoveryGUI.exe.

Click the Name/License Change tab and select the Activate License option and then browse and select the appropriate license file.

Click OK to activate the new license.

2.

Open the Service Control Manager on the CommServe computer and start the services.

Perform Post-Recovery Operations


The following procedure can be used to perform post-recovery operations.

To Perform Post-Recovery Operations

1.

Open the Service Control Manager on the CommServe computer and stop the services.

2.

From the Windows Explorer, navigate to the <software installation path>\base folder and double-click CommserveDisasterRecoveryGUI.exe.

Click the Post Recovery tab and select the one or more of the following options:

  • To mark your tapes exported after the recovery, click Mark all tapes exported.
  • To set a new email server for the new CommCell, click Set new email server, and enter the email server. If you do not want to use an email server, click the option, then set the field to null.
  • To set a new email address for all CommCell users to use for the new CommCell, click Change all user email address to, and enter the new email address.
  • To delete all jobs that were active at the point in time when the original CommCell was restored, stop all Services, then click Delete all active jobs.
  • If you wish to disable the MediaAgent, click Disable MediaAgent.
  • To reset the index cache timestamps, click Reset index cache timestamps. This will reset all index cache timestamps, enabling the CommServe Disaster Recovery Tool to verify if an index cache label (ICL) file exists, and if not, automatically create one.
  • To use the same exact index when restoring the Disaster Recovery Backup data, click Enable exact index restore.
  • To update the CommServe database with the proper installation information, which will prevent conflicts with automatic updates and scheduling, click the SimOSId field.

 Click OK to perform the operation.

3.

Open the Service Control Manager on the CommServe computer and start the services.