Use this dialog box to view the software version and verify the update status. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed.

Software Install Directory

Displays the directory path in which the software is currently installed on the client or MediaAgent computer.

Crypto Library Version

Displays the current version of the Crypto Library module.

Version Information

Displays the software component version (CommServe, MediaAgent, Client or Agent) installed on the computer.

Update Status

Displays the update status for each client computer. The possible values and their descriptions are:


Displays the name of the packages installed on the client.


Displays the update status for each package. The possible values are: Unknown, Has Diagnostic, Up To Date, Needs Update, and Ahead of Cache. (Refer to previous section for a description of these values.)


Displays the name of the updates.

Update Information

Specifies the options for installing the updates.

This information is displayed only in the case of remote clients and/or remote MediaAgents. (A client/MediaAgent that is not installed on the CommServe computer)