To protect and manage the data in your environment, the Data Protection Suite® software must be distributed across the computers that you want to protect, such as servers, desktops, and laptops. The group of protected computers is referred to as your CommCell environment, while each protected computer is referred to as a client. A client is a uniquely addressable (TCP/IP) device.

Data Protection Suite Components in a CommCell Environment

The main operations in a CommCell environment are handled by the following components:


This component creates a SQL database that communicates with all clients and coordinates all operations within the CommCell environment, such as backups, restores, copies, and media management operations. Install the CommServe component on a Windows server computer.

Along with the CommServe software, the following components are automatically installed:

  • CommCell Console

    The console is a graphical user interface that allows you to control and manage CommCell operations.

  • File System

    The File System component enables the back up and restore of files and folders residing on the CommServe computer.

  • Web Server and Web Console

    If the Internet Information Services (IIS) is enabled on the computer, the Web Server component is installed along with the Web Console component. The Web Console is a web-based application that allows end-users manage their data.

  • Workflow

    Tool that allows you to automate business processes by putting together a set of tasks in a specific order.


This component manages the transmission of data between clients and backup media. Install the MediaAgent component on a Windows or UNIX computer that is configured with the backup media. The backup media is a storage device where you want to store your backed up data.


The Data Protection Suite software provides a range of installable components that support the type of data that you want to protect. These components are referred to as agents.

Agents allow you to protect file systems, applications, and databases on a client computer. For example, to back up and restore data from an Exchange database on a Windows computer, you need to install the Exchange Database component.

Installation Methods

You can use one of the following methods to install Data Protection Suite components:

  • Remote Installation
  • Interactive Installation

Remote Installation

Use the CommCell Console to remotely install Data Protection Suite components on a computer. The installation wizard guides you through the installation process.

Interactive Installation

Run the installation package that you created using the Download Manager. When you run the package on a Windows or UNIX computer, the installation wizard guides you through the installation.

You can also install components on Windows computers directly from the Download Manager application. For more information, see Download Manager - Installing Data Protection Suite Components.

During installation, you can choose from two interactive installation methods: standard and custom.


  • On Windows computers, when you select the standard method, you can install the most common components with default installation settings.
  • On UNIX computers, the installation wizard does not provide a standard method. Instead, you can select any component (all available components are displayed), including any associated installation setting.


  • On Windows computers, when you select the custom method, you can install any component, including any associated installation setting. In addition, you can create custom installation packages, and preinstall components on an appliance server computer as part of the computer factory settings.
  • On UNIX computers, the custom method is referred to as Advanced Options, which includes options to create custom packages and to preinstall components on an appliance server.
Custom Packages Software Appliance
When you choose to create a custom package, you can select specific components and the responses to one or more of the installation prompts.

Custom packages are useful when you need to install specific agents with a predetermined set of options on multiple remote clients. For more information, see Custom Package.

In addition, the custom package creation provides the following options:

  • Create answer file

    Generates an XML file that can be used later to perform a silent install on remote clients. For more information, see Silent Install.

  • On UNIX computers, you can also create native UNIX packages using the Red Hat Package Manager (RPM), the Advanced Packaging Tool (APT), as well as AIX, HP-UX and Solaris package management systems.
If you are a computer vendor, you can use the installation wizard to install the Data Protection Suite software on a computer as part of the factory settings. The software must be activated by the user in order to start protecting the data on the computer. For more information, see e Deploying as a Software Appliance.

Determine the Installation Method to Use

To install Data Protection Suite components in your computers, the CommCell administrator must first create an installation package with all the components that the CommCell environment might need. Once created, the administrator can distribute the package through a shared drive or by copying the package contents to one of the following:

  • To the CommServe cache to enable remote installations from the CommCell Console.
  • To a DVD.

The following table lists common installation use cases along with suggested installation methods.

Use Case Scenarios Suggested Installation Method
Install components on multiple computers using default installation settings. Perform a remote installation.
Install components on multiple computers but giving users the chance to customize the installation, such as selecting the destination folder and the name of the client computer. Create a custom package using the custom interactive installation method.

Then run the installation from the custom package (interactive installation).

Install components silently (without any interaction) on multiple computers. Create an XML file using the custom interactive installation method.

Then run the XML file from the command line.

Install one or more components interactively on a computer. Perform a remote or interactive installation.