Configuring Office 365 with Exchange Administrator Accounts

Applies to: Office 365 with Exchange, User Mailbox

In this procedure, you configure the Office 365 with Exchange (Exchange Online) Administrator Account.

Important

For hybrid environments, you must configure an on-premises service account and an Office 365 with Exchange (Exchange Online) service account.

Procedure

  1. In the CommCell Browser, expand Client Computers > client.

  2. Right-click the agent, and then click Properties.

    The Exchange Mailbox Properties dialog box appears.

  3. On the Service Account Settings tab, in the Exchange Service Account area, click Add.

    The Exchange Service Account Credentials dialog box appears.

  4. Configure the on-premises service account by doing the following:

    1. From the Service type list, select the version of your on-premises server.

    2. Type the credentials for the Exchange Administrator, and then click OK.

  5. Configure the Office 365 with Exchange Administrator service account by doing the following:

    1. In the Exchange Service Account area, click Add.

      The Exchange Service Account Credentials dialog box appears.

    2. From the Service type list, select Exchange Online.

    3. In the Email address box, type the SMTP address of the Office 365 with Exchange Administrator account.

    4. Type the credentials for the Office 365 with Exchange Administrator account, and then click OK.

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