End User Access

Access to CommCell configuration and operations is provided to Administrators, primarily through the CommCell Console. For end-users, access is provided for specific purposes, such as restoring their own backed up or archived files. The most common access points are listed on this page.

Administrative Access

Command Center

The Command Center is a web-based user interface for administration tasks that provides default configuration values and streamlined procedures for routine data protection and recovery tasks. The Command Center is installed by default with the CommServe component. You can use the Command Center to set up your data protection environment, to identify content that you want to protect, and to initiate and monitor backups and restores. For more information, see Command Center Interface.

CommCell Console

The CommCell Console is the advanced management interface for the CommCell environment. All configuration and operational tasks can be performed using the CommCell Console. The CommCell Console can be installed with the CommServe component and can be installed as a stand-alone application on other hosts. Used with Microsoft Internet Information Server (IIS), the CommCell Console can provide web-based, remote-user access. For more information, see CommCell Console Overview.

Command Line Interface

Perform backup, restore and other CommCell operations from the command line. Run these operations individually from the command prompt or combine these operations into a script or third-party application for automation. For more information, see Command Line - Overview.

Exchange Offline Mining Tool

The Exchange Offline Mining Tool is a stand-alone console that allows users to locate email messages from an offline copy of the Exchange database. Refer to Deployment - Exchange Offline Mining Tool (Administrator) and Restore - Exchange Offline Mining Tool (User) for more information.


REST APIs represent operations that are performed in the CommCell Console. You can use the REST APIs to create custom interfaces that focus on the operations your users need. For more information, see REST API - Overview.

SQL Management Studio Plug-in

The SQL Management Studio Plug-in is a product add-on to SQL Management Studio that enables you to perform backup and restore operations directly from the SQL Management Studio.

End-User Access

Web Console

The Web Console is a web-based application that allows end-users to perform data management operations on clients and data they own. Primarily focused on providing self-service restore capability to laptop and desktop users, the Web Console can be used to share data, run reports, access software packages, and manage virtual machines. The Web Console requires a Web Server. To provide scale and localization, multiple Web Consoles can be associated with the same Web Server. For more information, see Web Console - Overview.

Edge Backup Monitor

End users can monitor and control backup jobs from their laptop. Edge Monitor also includes a link to launch the Web Console. For more information, see Accessing Edge Monitor.

Compliance Search provides compliance officers with the tools to search across computers, storage devices, and applications to locate the information that is needed to satisfy regulatory compliance requirements quickly and easily. For more information, see Compliance Officers - Overview.

Microsoft Windows Explorer Plug-in

The Explorer Plug-In is an add-on for Microsoft Windows that provides a read-only view of backups, so end-users can browse and restore backed up data directly from within Windows. For more information, see Explorer Plug-In: Overview. The Explorer Plug-In also provides access to archived data, allowing end-users to preview and recall files and folders from ContentStore.

The IBM Notes Add-In provides end-users with a convenient way to browse and recover mail messages that were archived and removed from their Notes mailboxes. For more information, see Overview - Domino Mailbox - Accessing Your Data - End-User.

Outlook Add-in and ContentStore Email Viewer

With the Outlook Add-In installed, end-users can access ContentStore to access archived emails, and download emails and attachments, and reply to or forward the emails. For more information, see Restore - Outlook Add-In and ContentStore Email Viewer.