Recovering Messages from Exchange Database IntelliSnap Backups

Applies to: IntelliSnap (Exchange 2010 or later)

You can recover messages from Exchange Database Agent jobs.

This method is supported for:

• Database Availability Group (DAG) environments.

• Stand-alone environments.

• Application-aware environments.

Before You Begin

• Create a recovery point.

• To restore messages to a mailbox, set the Exchange server details and Exchange service account details.

Procedure

1. From the CommCell Console, expand Client Computers > client.

2. Right-click Exchange Database, and then click All Tasks > List Recovery Points.

   The Recovery Points dialog box appears.

3. In the row of the recovery point whose messages you want to restore, click Browse.

4. In the Browse window, select the messages that you want to recover, and then click Recover All Selected.

   The Restore Options for All Selected Items dialog box appears.

5. To restore messages either to a mailbox or to a PST file, follow one of the following two procedures:

   • To restore messages to a mailbox, select To Mailbox, and then type or browse to the destination path where you want to recover the selected messages.

     Note

     To restore messages to a different folder on the same client, clear the Restore to Same Folder check box.

   • To restore messages to a PST file, select To PST File, and then type or browse to the path where you want to recover the selected messages.

     Make sure to include the name of the PST file and the .pst extension.

6. Click OK.