Restoring Data from Archive Cloud Storage Using a Workflow - Support

Supported Archive Cloud Storage Platforms

The following Archive Cloud Storage platforms are supported:

  • Alibaba Cloud Object Storage Service

  • Amazon Glacier

  • Amazon S3

    The following storage classes are supported:

    • Standard/Glacier (Combined Storage Tiers)

    • Standard-IA/Glacier (Combined Storage Tiers)

    • One Zone-IA/Glacier (Combined Storage Tiers)

    • Intelligent-Tiering/Glacier (Combined Storage Tiers)

    • Standard/Deep Archive (Combined Storage Tiers)

    • Standard-IA/Deep Archive (Combined Storage Tiers)

    • One Zone-IA/Deep Archive (Combined Storage Tiers)

    • Intelligent-Tiering/Deep Archive (Combined Storage Tiers)

    • Glacier

    • Deep Archive

  • Microsoft Azure Storage

    • Hot/Archive (Combined Storage Tiers)

    • Cool/Archive (Combined Storage Tiers)

    • Archive

  • Oracle Cloud Infrastructure Archive Storage

  • Oracle Cloud Infrastructure Archive Storage Classic

Agent Support

Automatic Recall

  • Microsoft Windows File System

  • Macintosh File System

  • Unix File System

  • NAS NDMP agent support for non-deduplicated data.

  • SQL Server Agent

On-Demand Recall

The on-demand recall method can be used to restore for all Agents.

Feature Support

  • Deduplication Database (DDB) reconstruction is not supported by the Cloud Storage Archive Recall workflow. For more information on reconstructing a DDB, see Deduplication Database Recovery.

  • Archive Cloud Storage products as the source for Auxiliary Copy, Synthetic Full backups, Data Verification and Content Indexing operations, is not supported. This is because the data may be archived off and these operations are performed on low latency media.
    To perform these operations in Archive Cloud Storage products, first restore the data to the main cloud storage location. When all of the required backup data is restored to the main cloud storage location, perform an Auxiliary Copy, Synthetic Full backup, Data Verification and/or Content Indexing operation on the data.

  • Recopying Jobs on archive storage associated storage policy copies is not supported.

  • For VSA clients with V1 indexing, VM recalls from cold storage for Synthetic Full backup jobs can result in higher costs due to how the data is organized. Hence, it is recommended to upgrade to Feature Release 20 (or later) and setup a new virtualization client to utilize the V2 indexing, which addresses the data organization related issues.

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