Setting Up SNMP Trap Alert Notifications

By using the SNMP protocol, alerts can be sent by a CommServe to other computers. An SNMP trap is sent each time an alert is generated by the CommServe. These traps are sent in the Management Information Protocol (MIB) format as shown in the SNMP Trap Example.

SNMP alerts offer the following benefits:

  • A CommServe computer can send SNMP alerts to multiple computers.

  • Computers can receive the SNMP alerts even if they do not have CommServe software installed.

  • SNMP alert notifications can be customized by adding alert token arguments to the alert configuration. The tokens will be included in the body of the alert notification message.

Note: If the connection is lost between the CommServe computer and the remote computer receiving the trap, the trap will not be re-sent once the connection is restored.

Supported SNMP protocols:

Before You Begin


  1. Create an alert.

  2. On the Notification Type(s) Selection page, click the SNMP tab to send the alert by a SNMP trap.

  3. Click the Select [SNMP] for notification check box.

  4. Click Next.

  5. Review your selections on the Summary page.

  6. Click Finish.

Alert Tokens