The following sections list the alert types available within the Software Updates category along with important details such as:
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User permissions needed to use the alert
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CommCell entities that can be associated with the alert
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Criteria that trigger the alert
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Available alert tokens
Download Software
Use this alert to monitor the download of Commvault updates and packages in your CommCell environment.
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User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
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Administrative Management or Alert Management permission with a CommCell level association |
Not Applicable |
Job Failed |
Critical |
Software failed to download. |
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Job Succeeded |
Information |
Software was downloaded successfully. |
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Job Succeeded with Errors |
Warning |
A download operation completed with errors. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
Install Software
Use this alert to monitor the installation of Commvault packages in your CommCell environment.
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User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
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Administrative Management or Alert Management permission with a CommCell level association |
Clients Client Groups |
Job Activity |
Information |
An installation job is killed, resumed, or suspended by a user. |
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Job Failed |
Warning |
A Commvault package failed to be installed on a client. |
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Job Started |
Information |
An installation job was initiated manually or by a schedule. |
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Job Succeeded |
Information |
An installation job completed successfully. |
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Job Succeeded with Errors |
Warning |
An installation job completed with errors. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
Install Updates
Use this alert to monitor the installation of Commvault updates and service packs in your CommCell environment.
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User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
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Administrative Management or Alert Management permission with a CommCell level association |
Clients Client Groups |
Job Failed |
Critical |
An update failed to install. |
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Job Succeeded |
Information |
An update installation completed successfully. |
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Job Succeeded with Errors |
Warning |
An update installation completed with errors. |
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Job Initiated |
Information |
An update installation was initiated. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
Uninstall Software
Use this alert to monitor uninstallations of the Commvault software in your CommCell environment.
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User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
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Administrative Management or Alert Management permission with a CommCell level association |
Clients Client Groups |
Job Activity |
Information |
An uninstallation job is killed, resumed, or suspended by a user. |
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Job Failed |
Critical |
The Commvault software failed to be uninstalled from a client. |
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Job Started |
Information |
An uninstallation job was initiated manually or by a schedule. |
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Job Succeeded |
Information |
An uninstallation job completed successfully. |
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Job Succeeded with Errors |
Warning |
An uninstallation job completed with errors. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
Updates Available to Download
Use this alert to check for new updates available for the CommCell.
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User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
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Administrative Management or Alert Management permission with a CommCell level association |
Not Applicable |
Updates Available to Download |
Information |
One or more Commvault updates are available for download. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
Upgrade Client
Use this alert to monitor client upgrades in your CommCell environment. For example, when a user upgrades a Version 10 client to Version 11.
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User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
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Administrative Management or Alert Management permission with a CommCell level association |
Clients Client Groups |
Job Activity |
Information |
An upgrade job is killed, resumed, or suspended by a user. |
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Job Failed |
Critical |
An upgrade job failed. |
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Job Started |
Information |
An upgrade job was initiated manually or by a schedule. |
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Job Succeeded |
Information |
An upgrade job completed successfully. |
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Job Succeeded with Errors |
Warning |
An upgrade job completed with errors. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
Version Mismatch
Use this alert to monitor if any of your clients or client groups require a service pack or software upgrade.
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User Permissions |
Associated Entities |
Criteria |
Description |
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Administrative Management or Alert Management |
Clients Client Groups |
Release Upgrade Required |
The client/client group requires a software release upgrade. This alert occurs when the software version on a client is lower than that of the CommServe. |
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Service Pack Required |
The client/client group requires a new service pack update. This alert occurs when the service pack on a client is lower than that of the CommServe. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.