Verify that your environment meets the system requirements.
Operating Systems
Important
Use the most recent version of the operating system that is listed. The Commvault software fully supports the most recent version of an operating system, until the vendor ends support. More recent versions of the Commvault software might not install on operating systems that are not supported by the vendor anymore. For information about the support lifecycle of an operating system, contact the vendor.
You can use the following editions of Windows Server with Compliance Search:
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Microsoft Windows Server 2019 Editions
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Microsoft Windows Server 2016 Editions
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Microsoft Windows Server 2012 Editions
Processor
All Windows-compatible processors are supported.
Web Server for Compliance Search
In order to provide reliable performance, a dedicated Web Server is recommended for Compliance Search users.
The operating system locale of the Web Server must be set to English (United States). If you change the system locale, you must restart the Web Server computer.
The Web Server used for Compliance Search must meet the following requirements:
|
System Components |
Requirements |
|---|---|
|
Operating System |
|
|
CPU |
All Windows-compatible processors are supported. |
|
Memory |
16 GB RAM |
|
Available local hard disk space |
|
Supported Web Browsers
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Apple Safari (versions that are not older than a year)
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Google Chrome (versions that are not older than a year)
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Mozilla Firefox (versions that are not older than a year)
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Microsoft Edge
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Microsoft Internet Explorer version 11
Miscellaneous
During the installation of this software component, the File System Agent is installed if it is not already installed. See the system requirements for the Microsoft Windows File System Agent.
Note
To successfully restore NAS data and Domino emails on the web, install a 32-bit File System proxy instance on a 64-bit machine.
Apache Tomcat Server
The Apache Tomcat Server is automatically installed during installation of this software if it is not already installed.
Note
Manually upgrading the Apache Tomcat Server is not supported. We always update the Tomcat server with the latest security updates, so that the components using the Tomcat server are free from any vulnerabilities reported by the open source community.
DISCLAIMER
Third-party maintenance (minor) releases or service packs that are supported by the Commvault software may not be listed in our System Requirements. When possible, Commvault provides information on any known issues related to these minor releases or service packs. In some cases, these minor releases or service packs affect how the Commvault software works. Commvault software may experience changes in functionality as the result of the third-party minor release or service pack. These changes are beyond the control of Commvault. Platforms that are supported in the current version of Commvault software may not be supported in earlier versions of the software. Contact your software provider to ensure that third-party minor releases or service packs are compatible with the Commvault software. Additional considerations regarding minimum requirements and End-of-Life policies from third-party vendors also apply.