Installing the CommServe Server

Install the CommServe server by using the installation package that was created from the Download Manager application.

If you want to install the CommServe server in a cluster environment, see Installing Server Packages in a Cluster Environment.

Before You Begin

• Prepare your environment for the installation as described in Planning the CommServe Server Installation.

• Download the software and gather the information that you must provide during the installation. For more information, see Preinstallation Checklist for the CommServe Server.

Procedure

1. Log on to the computer as an Administrator or as a member of the Administrator group on that computer.

2. Run Setup.exe from the installation package.

   The installation wizard opens.

3. On the welcome page, select the I Agree check box, and then proceed to the next page.

4. On the Choose the Installation Type page, click Install packages on this computer, and then proceed to the next page.

5. On the Select Packages page, select the CommServe check box, and then proceed to the next page.

   Caution

   If you are going to use an existing CommServe database, select the same packages that are present in the old CommServe environment, or else the installer will fail.

6. Follow the instructions in the installation wizard.

7. If you want to use an existing CommServe database, complete the following steps on the Database Install Option page:

   1. Click Use Existing Database, select the CommServ check box, and then proceed to the next page.

      Note

      If you are installing other server packages with the CommServe server, such as the Web Server, and you want to use an existing database, select the check box that corresponds to the database.

   2. On the Database Dump Location page, specify the path to the CommServe database dump file (and to any other database that you selected), which is in the disaster recovery folder along with other DR backup files.

      Note

      The disaster recovery folder and database dump file must be on a local drive.

   3. On the Database Restore Options page, select one of the following options:

      • Rebuild Production Commserve database. Select this option if you want to rebuild the CommServe server with the host name used in production, instead of the host name provided during installation (the hostname can be changed post install if required.). Note that this restores the production CommServe server, and the server's jobs can then be run.

      • Stage Commserve database. Select this option if you want to restore the CommServe server as a staging server. Note that no backup jobs or other jobs can be run on a staging server, and it can only be used for troubleshooting purposes.

   4. Continue to follow the installation wizard.

8. If you need assistance on the Commvault ID page, refer to the following instructions:

   • If you have a Commvault ID, click Use existing account, and then type the email address and password associated with your account.

   • If you do not have a Commvault ID, click Create a new account, and then specify the account details as described in Preinstallation Checklist for the CommServe (refer to the Commvault ID description).

9. Continue to follow the installation wizard.

What to Do Next

See Postinstallation Tasks for the CommServe Server.