Installing the Web Server

By default, the Web Server is installed as part of the CommServe installation when IIS is enabled on the computer.

If you did not install the Web Server during the CommServe installation, or if you want to install additional Web Servers on other computers, you can do so by using the installation package that was created from the Download Manager application.

Before You Begin

Prepare your environment by reviewing the following tasks:


  1. Log on to the computer as an Administrator or as a member of the Administrator group on that computer.

  2. Run Setup.exe from the installation package.

    The installation wizard opens.

  3. On the welcome page, select the I Agree check box and proceed to the next page.

  4. On the Choose the Installation Type page, click Install packages on this computer and proceed to the next page.

  5. On the Select Packages page, select the Web Server check box, and proceed to the next page.

  6. Follow the instructions in the installation wizard.


    • The installation of the Web Server is not supported using an authorization code. You must use a username and password when installing the Web Server.

    • To help you troubleshoot errors that occur before the Installation Summary page appears, check the %allusersprofile%\Commvault Systems\Galaxy\LogFiles\Install.log file. If errors occur after the Installation Summary page appears, check the installation logs in the Software_Installation_Directory\Log Files directory.

What to Do Next

  • Review the post installation tasks that you might have to perform to complete the installation:

  • If you installed a Web Server for Compliance Search, we recommend that you schedule regular backups of the DM2 database on the Web Server. For more information, see Backing Up the Web Server Database.

Configuring Secured Access on a Web Service