Known Issues for Storage Management in 11.20

Jobs Failures to Amazon S3 Cloud Library with IAM Role Authentication

If the MediaAgent package is installed in the client, you may see backup job failures to Amazon S3 Cloud Library with IAM Role Authentication .

This may happen when the library is not shared with the MediaAgent. Create the DisableStorageAccelerator additional setting, with the value set to True on the client computer. For more information on this additional setting, see Disabling Storage Accelerator.

Reservation Issue for Restore Operations on Tape Whose Original Data Spanned Media

The restore operation does not reserve all required tape media needed for restoring data if the following conditions are found:

  • The original data spanned tape media.

  • The media is in different tape libraries.

  • The tape libraries did not share a controlling MediaAgent.

This issue can be worked around by importing all media needed into the same library, and then run the restore operation.

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