Running a Host Name Lookup Using the Network Test Tool

You can use the tool to perform a host name lookup and retrieve the network interface information of a client.

During the lookup request, the tool uses the following lookup methods on the target client:

• DNS (Domain Name Service) lookup

• Host file lookup

• Forward and reverse lookup

On Windows clients, the tool runs as a graphical user interface. On UNIX, Linux, and Macintosh clients, the tool runs as a menu-driven interface.

Procedure

Follow the steps that correspond to the operating system of your client.

On Windows

1. Go to the Software_Installation_Directory/Base directory and double-click CVNetworkTestTool.

   The Network Test Tool dialog box appears.

2. In the Input section on the Lookup tab, type the host name of the target client and click Submit.

   The tool displays the following results:

   • The Client Details section displays the details of the client where you run the tool, such as host name of the CommServe computer associated with the client.

   • The Output section displays the results of the DNS and host file lookup.

   • The Log section displays the log details of the lookup request. You can copy and paste the log contents.

On UNIX, Linux, and Macintosh

1. At the command prompt, go to the Software_Installation_Directory/Base directory and run the following command:

   ./CvNetworkTestTool

   A list of menu options appear for the Network Test tool.

2. In the Choose Mode section, enter 1 and press Enter.

3. Enter the host name of the target client and press Enter.

   The tool displays the network connectivity results, such as the results of the DNS and host file lookup.

4. If you want to perform another operation, enter y and press Enter. To exit the tool, enter n and press Enter.