> Documentation > Commvault HyperScale > HyperScale X > HyperScale X Appliance > Maintenance

Stopping and Starting a HyperScale X Appliance Node

You can stop and restart a single node in a HyperScale cluster.

Caution

To maintain data integrity and to prevent data loss, it is important to follow the proper shut down and startup procedures outlined in this page, while stopping or starting a node.

  • Use the steps outlined in this page to shutdown and restart a single node, for maintenance purposes.

  • If more than one node needs to be shutdown, make sure to shutdown the entire cluster as described in Stopping and Starting the Cluster.

  • Improper shutdown of multiple nodes individually can lead to data integrity issues resulting in data loss and restore failures.

Before You Begin

  • If you have setup a Primary and Standby CommServe server, verify whether the CommServe server is currently active on the node that you want to stop. Use the following steps to identify the currently active and passive nodes:

    1. Login to the Command Center. For more information on logging in to the Command Center, see Accessing the Command Center.

    2. From the navigation pane, expand Administration > System, and then click CommServe LiveSync.

      The CommServe LiveSync page appears.

    3. Under Nodes, verify the Node Information which displays the currently active and passive nodes.

  • If the CommServe server is currently active on the node that you want to stop, failover the CommServe server to the standby node. For more information on failover over a node, see Planned Failovers.

Stopping a Node

  1. Stop or suspend all running jobs that are associated with the MediaAgent installed in the node that you plan to shut-down. For more information, see Controlling Jobs.

  2. Set the MediaAgent on maintenance mode. For more information, see Setting the MediaAgent on Maintenance Mode.

  3. Stop the Commvault services and unmount the Commvault Distributed Storage (CDS) vdisk on the node as follows:

    1. Using an SSH client program, like PuTTy on Windows, login to any one of the nodes using the root credentials.

    2. Stop the services using the following command:

      # commvault stop

    3. Get the <vdiskname> using the following command:

      <vdiskname> is the name sub-folder under /ws/hedvig.

       
      # df -h

      The /ws/hedvig/ folders shown in the following examples will be listed in the output:

      Example 1:

       
      127.0.0.1:/exports/CVLTBackupSMC43002153  269T -1.5T  271T   0% /ws/hedvig/CVLTBackupSMC43002153

      Example 2:

       
      127.0.0.1:/exports/CVLTBackupSMC43002153  269T -1.5T  271T   0% /ws/hedvig/CVLTBackupSMC43002153
127.0.0.1:/exports/CVLTBackupSMC43002153  269T -1.5T  271T   0% /ws/hedvig/CVLTBackupSMC43002153-r

    4. Unmount the vdisk using the following command:

      # umount /ws/hedvig/<vdiskname>

      For example:

       
      # umount /ws/hedvig/CVLTBackupSMC43002153

    5. Unmount the read-only vdisk, if you see a vdisk folder with the -r option, using the following command:

      # umount /ws/hedvig/<vdiskname>-r

      For example:

       
      # umount /ws/hedvig/CVLTBackupSMC43002153-r

  4. Stop the nodes using the following commands:

    # su - admin 
$ export HV_PUBKEY=1
$ /opt/hedvig/bin/hv_deploy --show_all_clusters

    This will display the cluster name, as shown in the following sample output:

    Cluster name: HV13102021054000 - owner: unowned - version: v-4.5.0.0.2.3597.00320e0ba9:06aca75bc4db06170a13ef14cbfe8446

    Use the cluster name to stop the node using the following command:

    $ /opt/hedvig/bin/hv_deploy --stop_node <fqdn hostname> --cluster_name <Clustername>

    For example:

    $ /opt/hedvig/bin/hv_deploy --stop_node hs2300m5.company.com --cluster_name HV13102021054000
... provisioning as a hsx cluster. details: ApplianceType HS2300
... logged into commvault cluster
Ensuring password-less SSH connections have been added for all cluster machines.
RUNNING: stop_node *************************************************************
RUNNING PLAY 1 [stop hedvig hblock] ********************************************
RUNNING PLAY 2 [stop hedvig pages] *********************************************
RUNNING PLAY 3 [stop hedvig hpod] **********************************************
COMPLETED PLAY 3 ***************************************************************
ACTION RECAP: ******************************************************************
hs2300m5.company.com : ok=9    changed=0    unreachable=0    failed=0

Starting a Node After a Reboot

  1. Reboot the node using the following command:

    # reboot

    After a reboot all the services will be automatically restarted and the CDS vdisk will be mounted.

  2. Disable the maintenance mode for the MediaAgent to bring it online. For more information, see Setting the MediaAgent on Maintenance Mode.

Starting a Node Manually

  1. Using an SSH client program, like PuTTy on Windows, login to a node using the root credentials.

  2. Switch to the admin user.

    # su – admin

  3. Start the nodes using the following commands:

    $ export HV_PUBKEY=1
$ /opt/hedvig/bin/hv_deploy --show_all_clusters

    This will display the cluster name, as shown in the following sample output:

    Cluster name: HV13102021054000 - owner: unowned - version: v-4.5.0.0.2.3597.00320e0ba9:06aca75bc4db06170a13ef14cbfe8446

    Use the cluster name to start the node using the following command:

    $ /opt/hedvig/bin/hv_deploy --start_node <fqdn hostname> --cluster_name <Clustername>

    For example:

    $ /opt/hedvig/bin/hv_deploy --start_node hs2300m5.company.com --cluster_name HV13102021054000
... provisioning as a hsx cluster. details: ApplianceType HS2300
... logged into commvault cluster
Ensuring password-less SSH connections have been added for all cluster machines.
RUNNING: start_node ************************************************************
RUNNING PLAY 1 [collect deploy server facts] ***********************************
RUNNING PLAY 2 [start node] ****************************************************
COMPLETED PLAY 2 ***************************************************************
ACTION RECAP: ******************************************************************
hs2300m5-1a.company.com : ok=16   changed=10   unreachable=0    failed=0
localhost                 : ok=2    changed=0    unreachable=0    failed=0

  4. Exit the admin user mode.

    $ exit

  5. Start the Commvault services. (This will also mount the CDS vdisk.)

    # commvault start

  6. Disable the maintenance mode for the MediaAgent to bring it online. For more information, see Setting the MediaAgent on Maintenance Mode.

Handling Improper Shutdowns of HyperScale Nodes or Clusters

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