Troubleshooting Oracle Configurations

ORCL0040: Subclients for CommCell Console Auto Discovered Instances May Have Unavailable Properties


If you discovered instances by using the CommCell Console, the default subclient may have the Back up SP File check box and Backup Recovery Area check box on the subclient Content tab unavailable.


Refresh the instance properties.

  1. From the CommCell Browser, expand Client Computers > client > Oracle.

  2. Right-click the instance and then click Properties.

  3. On the Instance Properties dialog box click OK.

Alternatively, use the Commvault Command Line Interface to update the instance.

  1. On the Oracle Agent host, run the qlogin command to log on to the CommServe computer.

  2. Download the refreshInstance.xml file to the computer where you will run the command.

  3. Optional: Open the refreshInstance.xml file, add your specific parameters, and save the file.

    For information on supported instance XML parameters, see Available XML Parameters for Oracle Instance Configuration.

  4. On the command line, go to the Software_Installation_Directory/Base and type one of the following commands.

    Refresh the properties of a specific instance that was discovered from the CommCell Console:

    qoperation execute -af refreshInstance.xml -appName 'oracle' -clientName 'client1' -instanceName 'dbname'

    Refresh the properties of all instances that were discovered from the CommCell Console:

    qoperation execute -af refreshInstance.xml -appName 'oracle' -clientName 'client1'

  5. In the CommCell Console, select the agent, or the Oracle instance.

  6. From the CommCell Console ribbon, click the View tab and then click Refresh.

You can watch a video about assigning the correct Unix or Linux group in the Command Center.