Adding an App for Exchange Online Using the Custom Configuration Option

Updated

You can create the Exchange Online client manually by providing the Azure app details and Exchange Online service account login details.

You can also register the Exchange Online app using the configuration helper tool to automate app registration.

Before You Begin

Complete the setup for either basic authentication or modern authentication:

  • The setup for Basic Authentication includes the following:

    • Registering the application in the Azure portal to obtain the application ID, the Azure directory ID, and the application key value.

    • Configuring the Exchange Online service account, and then using the Exchange Online service account login details to add the app. The password for basic authentication must be the app password that you created when you configured the Exchange Online service account.

  • The setup for Modern Authentication includes the following:

    • Registering the application in the Azure portal to obtain the application ID, the Azure directory ID, and the application key value.

    • Configuring the Exchange Online service account, and then using the Exchange Online service account login details to add the app.

Procedure

  1. From the navigation pane, go to Protect > Applications > Office 365.

    The Office 365 apps page appears.

  2. Click Add Office 365 app.

    The Add Office 365 app dialog box appears.

  3. Click Exchange Online.

    The Create Exchange Online app page appears.

  4. In the Name box, type a name for the app.

  5. From the Server plan list, select the server plan to use for the app.

  6. In the Infrastructure settings section, do the following:

    1. From the Index server list, select the index server to use for the app.

    2. From the Access node list, select the access nodes to use for the app.

    3. If you select more than one access node, then complete the following steps:

      1. In the Shared job results path box, enter the UNC path to the network location that you want to stage backup jobs data in.

        Enter a path that is always accessible to the access nodes.

      2. For Account to access shared path option, click Add, and then enter the credentials of an account that has Windows administrative privileges on all the access nodes.

  7. From the Office 365 cloud region list, select the region that hosts Exchange Online:

    • If Exchange Online is not hosted in a national cloud, select Default (Global Service).

    • If Exchange Online is hosted in a national cloud, select the region.

  8. Select Custom configuration (Advanced).

  9. To automate Exchange Online app registration, download the configuration helper tool. By using this tool, you can avoid manually registering the app on the Azure portal.

  10. Click Add an Azure app.

    The Exchange connection settings dialog box appears.

    1. In the Application ID box, type the application ID.

    2. In the Application secret box, type the key value.

    3. In the Azure directory ID box, type the directory ID.

    4. Click Add.

  11. Click Add a service account.

    The Exchange connection settings dialog box appears.

    1. In the Email address box, type the service account email ID.

    2. Type the associated password.

    3. Click Add.

  12. Verify and then select the check box for each of the following requirements:

    1. If multi-factor authentication (MFA) is turned off on the service account.

    2. If the service account has all the required roles and permissions assigned.

    3. If the Azure app is authorized from the Azure portal with all the required permissions.

  13. Click Create.