Configure options in your environments for VSA Indexing Versions 1 and 2 clients.
VSA Indexing Version 1 Clients
For VSA Indexing Version 1 clients, you must enable the Queue jobs if other conflicting jobs are active option so that conflicting jobs are queued, instead of failing. After the condition that caused the job to be queued clears, the Job Manager automatically resumes the job.
From the CommCell Console ribbon, click the Home tab, and then click Control Panel.
Under the Data section, click Job Management.
The Job Management dialog box appears.
On the General tab, select Queue jobs if other conflicting jobs are active check box.
VSA Indexing Version 2 Clients
For VSA Indexing Version 2 clients, you must enable the JMShowPseudoVMJobs additional setting for child data protection jobs to display in the Job Controller.
On the CommServe computer, add the JMShowPseudoVMJobs additional setting with a value 1 (enabled).
For instructions about adding additional settings from the CommCell Console, see Adding an Additional Setting from the CommCell Console.
Note: After you enable the JMShowPseudoVMJobs additional setting, you do not need to restart Commvault services on the CommServe computer.