View Protected Data per Agent for Last 7 Days

Updated

You can view the Protected Data per Agent for Last 7 Days Report on your local Web Console hosted by the Metrics Reporting Server. If a Private Metrics Reporting Server is installed, the report is available at both the Worldwide and CommCell level.

Before You Begin

  • Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer. For information about enabling data collection for the report, see Activating Private Metrics Reports.

  • Verify that your log-on credentials work for Web Console. If you do not have the proper log-on credentials, contact your administrator.

  • To view Metrics Reports, your CommCell user account requires: a role with the Report Management permission and an association with a CommCell Group or CommCell pseudoclient.

    For more information about users, permissions, and associations, see User Administration and Security - Overview.

Procedure

  1. Log on to Web Console.

  2. Click Reports.

  3. From the navigation pane, go to the Worldwide or CommCell Reports page:

    • To view this report at the Worldwide level, click Reports.

    • To view this report at the CommCell level, click CommCells, click a CommCell Name, and then from the navigation pane, click Reports.

  4. Click Protected Data per Agent for Last 7 Days.

    The Protected Data per Agent for Last 7 Days Report appears.