You can view the Strike Count Report on your local Web Console hosted by the Private Metrics Reporting Server or on our Cloud Services website. The report is available at both the Worldwide and CommCell levels.
Before You Begin
There are different prerequisites for Private Metrics Reporting and Cloud Metrics Reporting.
Private Metrics Reporting
Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer. For information about enabling data collection for the report, see Activating Private Metrics Reports.
To view Metrics Reports, your CommCell user account requires:
A role with the Report Management permission
An association with the CommCell entity or CommCell Group
To view Metrics Reports, your CommCell user account requires: a role with the Report Management permission and an association with a CommCell Group or CommCell pseudoclient.
For more information about users, permissions, and associations, see User Administration and Security - Overview.
Cloud Metrics Reporting
Verify that data collection for Cloud Metrics Reporting is enabled on each CommServe computer. For instructions about enabling data collection for this report, see Activating Cloud Metrics Reports.
From the navigation pane, go to the Worldwide or CommCell Reports page:
To view this report at the Worldwide level, click Reports.
To view this report at the CommCell level, click CommCells, click a CommCell Name, and then from the navigation pane, click Reports.
Click Strike Count.
The Strike Count Report appears.