Adding a Storage Array to the CommServe Database


You can add a storage array into the CommServe database and configure the information for IntelliSnap backups.

Before You Begin

Important: After you add a storage array to the CommServe database, you cannot change the Snap Vendor, Name, or Control Host values of the storage array.

You can add an array without entering the credentials, but snapshot operations fail if the communication with the array cannot be established. Check whether you need to enter the credentials on the array documentation.


  1. From the navigation pane, go to Manage > Infrastructure.

    The Infrastructure page appears.

  2. Click the Arrays tile.

  3. In the upper-right area of the page, click Add arrays.

    The Add arrays page appears.

  4. On the General tab, do the following:

    1. In the Snap vendor box, select a snapshot vendor.

      If the snapshot vendor that you selected has snapshot configuration properties, then a Snap Configurations tab appears in the Add arrays page.

    2. In the Array name box, type the array name.

    3. In the Control host box, type the control host IP.

    4. In the Username and Password boxes, type the credentials for the array.

    5. Click Next.

  5. On the Array access nodes tab, in the Available MediaAgents box, select an array access node, and then click Next.

  6. On the Snap configurations tab, review the settings, and then click Save.