Endpoint Dashboard

The Endpoint Dashboard is a preview of the most critical information about all the devices and users in a Managed Service Provider (MSP) environment.

You can use the Endpoint Dashboard to monitor CommCell health and performance from a high level. Many tiles on the dashboard open more detailed reports that you can use to analyze the displayed statistics.

The Endpoint Dashboard is available only for MSP Administrators and Tenant Administrators, and the dashboard appears as a choice in the list on the Overview Dashboard when an administrator opens the Command Center.

The following table includes descriptions for all the tiles that are visible on the Endpoint Dashboard.




The number of devices in the environment.

To more detailed information about the devices, click Laptops.


The number of users in the environment.

To view more information about the users, click Users.

Critical alerts

The number of critical alerts.

To view more information about the alerts, click Critical Alerts.


The percentage of all client computers that met or missed the service level agreement (SLA) that is configured for the environment.

Jobs in the last 24 hours

The number of jobs that are running, completed successfully, and failed, and the number of events related to those jobs in the previous 24 hours.

To view more information for each of the sections on this tile, do the following:

  • To view the active jobs, click Running.

  • To view the jobs that completed successfully in the previous 24 hours, click Success.

  • To view the jobs that failed in the previous 24 hours, click Failed.

  • To view the events that occurred in the previous 24 hours, click Events.

Last week backup job summary

The number of jobs that completed, completed with errors, failed, or were killed during each day in the last week.

To view the Jobs page, click Last Week Backup Job Summary.

Laptop location

A map that displays the geographical location of each device.