You can adjust the percentage of Salesforce API calls that backup operations can use per day. The percentage controls the maximum number of files that are backed up per day. After the maximum number of files is backed up, The backup job is then marked as Committed and the subsequent incremental backup job continues to back up the remaining files until threshold for the next day is met. This process repeats until all the files are backed up and then the backup job is marked as Completed.
The default value for Commvault backup operations is 50% of the total APIs calls for an organization. For example, if your organization has a maximum of 5 million API calls per day, by default, the Commvault backup operation uses 2.5 million calls per day.
Before You Begin
To calculate the current percentage, on the Salesforce site, go to Setup and look up the following information:
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The total record count: Setup > Storage Usage > Current File Storage Usage
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The maximum number of API calls allowed: Company Information > API Requests, Last 24 Hours > (n max)
Compare the total record count to the maximum number of API allowed.
Procedure
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From the navigation pane, go to Protect > Salesforce.
The Salesforce Overview page appears.
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Go to the Organizations tab.
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In the Name column, click the app.
The app details page appears.
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On the Configuration tab, in the Account details tile, next to File download limit per backup, click the Edit button
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Specify the percentage of API calls to use to back up files.
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Click Submit.
Related Topics
What are the approximate number of API calls that are made for data protection?