Exchange Mailbox Agent Architecture: User Mailbox and Journal Mailbox

exmb_architecture_user_journal@2x

The following table lists down the various Commvault components that must be installed, so that you can make use of specific mailbox features in your environment.

Use cases

Mailbox Access Node

Index Server

MediaAgent

CI Access node

Web Server

  • Mailbox Archiving only

Yes

Yes

Yes

No

Yes

  • Mailbox Archiving

  • Content Indexing

Yes

Yes

Yes

Yes

Yes

  • Mailbox Archiving

  • Cleanup (Stubbing)

  • End User Recall

Yes

Yes

Yes

Yes

Yes

  • Mailbox Archiving

  • Cleanup (Stubbing)

  • Content Indexing

  • End User Recall

Yes

Yes

Yes

Yes

Yes

Additional Information

Note

For environments less than 500 mailboxes, all the Exchange Mailbox Agent components can be installed on the same machine.

  • Mailbox Access Node & CI (Content Indexing) Access node:

    Mailbox access node is required for archive and cleanup operations. The Exchange package must be installed on the mailbox access node.

    For more information, see Hardware Recommendations.

    CI access node is required for content indexing operations as well as search based on message content and attachment content. The Web Server or Index Gateway package must be installed on the Mailbox Access node for CI operations.

    For more information, see Hardware Recommendations.

    You must install the Microsoft Outlook package on the mailbox access node.

  • Index Store:

    You must install the Index Store package for performing indexing, search, and analytics functions. The metadata and CI data is stored in the index store.

    For more information, see Hardware Recommendations.

  • Web Console:

    Web Console is required for end user access.

    It is recommended to configure the Web Console in the perimeter network (DMZ) so that the internal and external users can access the Web Console. For more information, see Web Console Overview.

  • Mailbox archiving operations:

    Mailbox archiving operations protects emails without creating stubs for those emails.

  • Mailbox cleanup operations:

    Mailbox cleanup operations creates stubs for successfully backed up emails.

  • Web Server:

    You must install both Microsoft Outlook and the Content Extractor package on the Web Server client to leverage email recall services.

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