If you run the Intersystems IRIS/Caché database on a virtual server, use the Virtual Server Agent.
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Create a vCenter for the virtual machines in the configuration and enable it for IntelliSnap.
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Create one subclient that contains the virtual machines that contain the database
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Configure the subclient to use an IntelliSnap pre-process and post-process script to freeze and thaw the database.
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Perform a IntelliSnap backup on the subclient. The Commvault software automatically freezes the databases, takes a snapshot of the databases and then thaws the databases. The Commvault software creates a backup copy from the snapshot.