Managing Offline Laptops in the CommCell Environment

When a laptop is repurposed, stolen, lost, or discarded, it cannot connect to the Commvault software for scheduled backups and is considered offline. You can automatically uninstall the laptop package from such offline laptops by selecting the number of days after which the Commvault software uninstalls the laptop package and releases the license.

This automated process saves you from manual intervention, ensuring efficient management of your offline laptops.

You can restore the data from the uninstalled laptop for a selected period. After the chosen period, the Commvault software deletes the laptop and its data.

Note

You can configure the period for managing offline laptops on the corresponding Company page or in the laptop plan. The laptop plan period settings take precedence over the company period settings. For more information about configuring the time period in a laptop plan, see Managing Offline Laptops Associated With a Plan.

Note

To retire a laptop manually by uninstalling the laptop package, see Retiring a Laptop or Computer. The data retention settings are different for laptops that are manually retired.

Procedure

  1. From the navigation pane, go to Manage > System.

    The System page appears.

  2. Click the Laptop options tile.

    The Laptop options page appears.

  3. On the Laptop configuration tab, in the Manage offline laptops section, click Edit edit button outline grey/gray pencil.

  4. Update the uninstall and delete settings:

    1. In the Discontinue backups when laptops are offline for box, specify the time after which the offline laptop is uninstalled automatically.

      Additionally, after the specified time elapses, the offline laptops without any associated backup data are deleted. The offline laptops with associated backup data are left deconfigured so their data is available for potential restoration.

    2. In the Data cannot be restored after box, enter the time for retaining the deconfigured laptop.

      After the time elapses, the Commvault software purges the deconfigured laptop's data from the system. Subsequently, you cannot restore the data from such laptops.

Retiring a Laptop or Computer

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