Activating Cloud Metrics Reporting in the Command Center

You can activate Cloud Metrics Reporting in the Command Center.

Cloud Metrics Reporting offers a way to view Metrics Reports without having to host a Private Metrics Reporting Server. Instead of viewing Metrics reports on the Web Console, you can view Metrics reports on the Commvault Cloud Services Portal. When you activate data collection for Cloud Metrics Reports, data is automatically uploaded to the Cloud Metrics Reporting Server. The Cloud Metrics Reporting Server processes the collected data, and then displays reports based on that data on the Cloud Services Portal.

Procedure

1. Log on to the Command Center.

2. From the Command Center navigation pane, go to Manage > System.

   The System page appears.

3. Click the Metrics reporting tile.

   Under Cloud metrics reporting tile, the Cloud metrics reporting toggle key is turned on by default. This setting allows data to be collected for Metrics Reports.

4. Beside Cloud metrics reporting, click Actions > Settings.

   The Cloud metrics reporting dialog box appears.

   Under Data collection type, the Health check and Activity check boxes are already selected. These options allow information about the wellness of the CommCell, job success, client size, and errors to be collected and displayed in the Health report and the Activity report.

   The Support tunnel check box is already selected. This option allows the Support Team to troubleshoot your environment by collecting log files and other information from your CommServe database.

   The Dynamic queries check box is already selected. This option allows collecting the usage and diagnostic information to evaluate and improve the software.

5. To troubleshoot and identify the common configuration issues in your environment, select Cloud Assist check box.

6. To collect OS type, workload region, and IP address, and to trigger risk-based trap recommendations and customer notifications, enable the Security check box and specify the region.

7. To collect information for additional reports, move the Optional Data Collection Type toggle key to the right.

   • To collect information about user actions and events that can help with troubleshooting, select Audit check box.

   • If you are a Service Provider and you must collect data for billing reports, select Server provider billing check box.

8. You can configure client group settings:

   • To collect information for all client groups, under Client groups, select All Client Groups.

   • To collect information from specific client groups, clear All Client Groups, from the list, select the client groups you want to include, and then click OK.

9. To specify when report data is collected, under Data Collection Time, enter a time.

   Data collection will begin within an hour after the specified time.

10. To specify when data collection results are uploaded, under Upload Frequency, enter the number of days between uploads.

    The minimum frequency is one day.

11. Click Save.