The Support Tunnel settings allow our Support Team to help you troubleshoot problems with your Commvault software. However, if you prefer, you can disable Support Tunnel.
The Support Tunnel feature is enabled by default.
Procedure
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On the CommCell Console ribbon, click Home > Control Panel.
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Click Cloud Metrics Reporting.
The Cloud Metrics Reporting dialog box appears.
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On the General tab, clear the Support Tunnel check box.
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Click OK.